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Woolacombe Bay Holiday Parks Reviews

4.6 Rating 12,438 Reviews
92 %
of reviewers recommend Woolacombe Bay Holiday Parks
Company Reviews Questions Metrics
4.6
Based on 12,438 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Woolacombe Bay Holiday Parks Reviews
Visit Website

Phone:

01271870343

Email:

goodtimes@woolacombe.com

Location:

Woolacombe Bay Holiday Park, Sandy Lane, Woolacombe
EX34 7AH

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Mr Allin
Verified Buyer
“You can book camping for just one night which is great as a local resident in North Devon. Sote also set out well for clear and fast booking”
Helpful Report
Posted 9 years ago
Elizabeth Adamson
Verified Reviewer
“Friendly staff,very clean accommodation with well equipped kitchen, plenty to do in area even when wet and windy, Lovely pools both outdoor and indoor. Fantastic place to stay”
Helpful Report
Posted 9 years ago
Mr Lyons
Verified Buyer
“So easy to book online”
Helpful Report
Posted 9 years ago
Mrs Loughlin
Verified Buyer
“Easy to navigate, clear website”
Helpful Report
Posted 9 years ago
Luke Edney
Unverified Reviewer
“The holiday park perfect for my young family. The two down sides are the arcade machines not giving the right change and game machines not marked up out of order so you lose money. THE BIG DISAPPOINTMENT WAS THE PRICE OF DRINKS. £4.95 for pint of beer is a joke. And soft drinks were way over priced.”
Helpful Report
Posted 9 years ago
Dear Luke, We were sorry to hear that some aspects of your holiday did not meet your expectations and we acknowledge receipt of your review which has been passed to the General Manager at Woolacombe Bay so they are aware of your feedback and can take the opportunity to investigate your concerns. If you would like a reply, please note that any correspondence must be in writing, from the lead guest on the booking and must be signed by the lead guest due to the Data Protection Act 1998. This should be sent to the Park’s General Manager. The General Manager will respond to your concerns within 28 days of receiving your complaint in writing. Thank you once again for bringing this matter to our attention. Yours sincerely, ^kd, social media team
Posted 9 years ago
Anonymous
Unverified Reviewer
“Really disappointing, staff rude, food not good and for platinum accommodation got a very shabby and slightly dirty place to stay, would not stay st golden coast again, slightly better experience the previous year at woolacombe bay, but would not book again due to how rough the guests and staff were, a lot of bad language in front of my 3&4 year old, not a happy holiday unfortunately”
Helpful Report
Posted 9 years ago
We were sorry to hear that some aspects of your holiday did not meet your expectations and we acknowledge receipt of your review which has been passed to the General Manager at Golden Coast so they are aware of your feedback and can take the opportunity to investigate your concerns. If you would like a reply, please note that any correspondence must be in writing, from the lead guest on the booking and must be signed by the lead guest due to the Data Protection Act 1998. This should be sent to the Park’s General Manager. The General Manager will respond to your concerns within 28 days of receiving your complaint in writing. Thank you once again for bringing this matter to our attention. Yours sincerely, ^kd, social media team
Posted 9 years ago
Cara Thompson
Unverified Reviewer
“Good site with good facilities especially for young children. Being able to use the other parks was a bonus. However, there needs to be some customer service training especially for the younger seasonal staff who failed to log issues and appeared to be unconcerned by issues, in fact told one day "wasn't their problem" when informing them that the change machine in the arcade wasn't changing £2 coins. Equally the prices in the bar were extortionate - £11 for a pizza”
Helpful Report
Posted 9 years ago
Dear Cara, We were sorry to hear that some aspects of your holiday did not meet your expectations and we acknowledge receipt of your review which has been passed to the General Manager at Twitchen House so they are aware of your feedback and can take the opportunity to investigate your concerns. If you would like a reply, please note that any correspondence must be in writing, from the lead guest on the booking and must be signed by the lead guest due to the Data Protection Act 1998. This should be sent to the Park’s General Manager. The General Manager will respond to your concerns within 28 days of receiving your complaint in writing. Thank you once again for bringing this matter to our attention. Yours sincerely, ^kd, social media team
Posted 9 years ago
Mr Hudson
Unverified Reviewer
“Easy and fantastic website”
Helpful Report
Posted 9 years ago
Mr Hudson
Verified Buyer
“So easy to book and prices were clear”
Helpful Report
Posted 9 years ago
Anonymous
Unverified Reviewer
“Needs thermostats in silver grade caravan. Also needs new mattresses in all 3 bedrooms as all of them were very used and not very hygienic we came away with a lot of bites. Apart from this it was clean and enough for all of the family to do.”
Helpful Report
Posted 9 years ago
Jay
Verified Reviewer
“An absolute crac ker of a park, great accomodation, freindly staff and idealy located for touring north devon, we hope to spend many more happy times making memories with you”
Helpful Report
Posted 9 years ago
Mrs Batchelor
Verified Buyer
“been previously on a number of occassions”
Helpful Report
Posted 9 years ago
Mrs Floyd
Verified Buyer
“Easy to book”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Easy booking process”
Helpful Report
Posted 9 years ago
Jordan
Unverified Reviewer
“I haven't even left yet and feel the need to write a review. Our lodge which isn't even a lodge it's a bungalow was dirty with a mouldy lolly pop and mouldy socks left in a draw. The mirror in the bathroom was cracked and dirty.the shower was dirty,the sofa bed was dirty and full of rubbish.breakfast was cold and when asked to re make it was put in a microwave and came out no hotter than before . The only good thing was the kids entertainment.”
Helpful Report
Posted 9 years ago
Dear Jordan, We were sorry to hear that some aspects of your holiday did not meet your expectations and we acknowledge receipt of your review which has been passed to the General Manager at Golden Coast so they are aware of your feedback and can take the opportunity to investigate your concerns. If you would like a reply, please note that any correspondence must be in writing, from the lead guest on the booking and must be signed by the lead guest due to the Data Protection Act 1998. This should be sent to the Park’s General Manager. The General Manager will respond to your concerns within 28 days of receiving your complaint in writing. Thank you once again for bringing this matter to our attention. Yours sincerely, ^kd, social media team
Posted 9 years ago
Miss Greatorex
Verified Buyer
“Beautiful locations”
Helpful Report
Posted 9 years ago
Mr Clark
Verified Buyer
“We've not been yet.”
Helpful Report
Posted 9 years ago
Mr Dance
Verified Buyer
“Nice and clean”
Helpful Report
Posted 9 years ago
Mr Shirley
Verified Buyer
“Good location, caravan clean and everything required was there. Entertainment good. Staff very helpful.”
Helpful Report
Posted 9 years ago
Dannii Miller
Unverified Reviewer
“Do not listen to the terrible reviews. We booked this through the sun holidays. Was a Bargin we for value for money if not more. Was very clean, leave cute little welcome pack. Only down side is the parking onsite at golden coast is limited in certain areas and a little tight. We just unpacked the cars and parked them up by reception. Didn't eat onsite, did look a little pricey on menu but normal holiday park prices same as the drink in the bar. Not much choice of larger or cider on tap but the on site shop sold a lot of stuff! And was pretty cheap. Buy the wine from there first!!”
Helpful Report
Posted 9 years ago
Woolacombe Bay Holiday Parks is rated 4.6 based on 12,438 reviews
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