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Woolacombe Bay Holiday Parks Reviews

4.6 Rating 12,438 Reviews
92 %
of reviewers recommend Woolacombe Bay Holiday Parks
Company Reviews Questions Metrics
4.6
Based on 12,438 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Woolacombe Bay Holiday Parks Reviews
Visit Website

Phone:

01271870343

Email:

goodtimes@woolacombe.com

Location:

Woolacombe Bay Holiday Park, Sandy Lane, Woolacombe
EX34 7AH

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Ms
Verified Buyer
“I was a little disappointed that a listing for 'pet friendly' accommodation incurred a surcharge at the very end of the booking process - I felt the price initially shown should have been a total price as I had already indicated no. of people staying etc. This really put the price up for a short break for us....”
Helpful Report
Posted 10 years ago
Mrs
Verified Buyer
“Overall it was good but rather confusing in that it wouldn't let you choose which holiday park in the initial part of the booking so when all the offers came up, I had to trawl through all the offers in all the park rather than just Woolacombe Bay, which is where we wanted to stay. Apart from that, it was good.”
Helpful Report
Posted 10 years ago
Mrs
Verified Buyer
“Easy to use. Good web site re info on the park,”
Helpful Report
Posted 10 years ago
Miss
Verified Buyer
“easy to complete, straight forward questions, lovely accommodation”
Helpful Report
Posted 10 years ago
Miss
Verified Buyer
“The booking process was simple and straightforward”
Helpful Report
Posted 10 years ago
Mr
Verified Buyer
“Unfortunately the price has rocketed compared to last year even if you go on a Friday with discount last year it was £526 on Saturday also bronze apartments are now on top floor not very good for people with walking problems or small children when on tight budgets this is our four year of coming down”
Helpful Report
Posted 10 years ago
Dear Mr Jackson, Thank you for booking your holiday with us and sharing your feedback on our website. We're pleased to see that you are returning to us again and that you enjoy Golden Coast. Our holiday prices this year include the extra feature of bed linen and beds made up on arrival in the holiday price which has accounted for part of the change. We have also put in a We're sure that the holiday you have booked still represents unbeatable value for an outstanding holiday park next to an outstanding beach with a whole host of activities available across our four Parks. We look forward to welcoming you in the Summer, ^kd, social media team
Posted 10 years ago
Mrs
Verified Buyer
“had trouble trying to reset my password,took ages to send an e-mail but had a break then tried again, success.”
Helpful Report
Posted 10 years ago
Mrs
Verified Buyer
“Easy to use booking for accommodation and facilities”
Helpful Report
Posted 10 years ago
Mrs
Verified Buyer
“almost seemed to easy to book a holiday, very little info needed although I didn't realise until the confirmation I had booked a totally different site to which I wanted due to the way they are shown on the site - either way i' happy!”
Helpful Report
Posted 10 years ago
Mrs
Verified Buyer
“The booking experience was good, although I am disappointed that I have to pay the full balance for the holiday by end of January as this seems a bit soon for an August holiday.”
Helpful Report
Posted 10 years ago
Ms
Verified Buyer
“I liked that u could see everything you needed to know”
Helpful Report
Posted 10 years ago
Mr
Verified Buyer
“Overall the experience of booking online was good, easy to follow and informative.”
Helpful Report
Posted 10 years ago
Mr
Verified Buyer
“A little unsure which site I was staying on until the confirmation came through”
Helpful Report
Posted 10 years ago
Mrs
Verified Buyer
“Very easy to book but I think it should be more clear with the price on the first screen not being the price if you don't want to pay in full”
Helpful Report
Posted 10 years ago
Mrs
Verified Buyer
“Very easy process, great service and accommodating for linking groups.”
Helpful Report
Posted 10 years ago
Mr
Verified Buyer
“The overall booking experience was fine, however I do object to being charged £30.00 per pet which has added £60.00 to the price of our stay and for what, we have always thoroughly cleaned up after a stay at any holiday destination and to be charged such an extortionate rate is totally uncalled for. This may well be the last time I book with Woolacombe Bay.”
Helpful Report
Posted 10 years ago
Dear Mr Fryer, Thank you for booking with Woolacombe Bay Holiday Parks and for your feedback. We are sorry to hear that you are disappointed with our pet charges. Like most holiday operators who have pet friendly accommodation, we do make a charge for this and we do review our prices every year to ensure they are competitive. However, in addition at Woolacombe Bay Holiday Parks we also provide each dog with our Pet Pack which includes lots of useful items plus a few goodies. We're not currently aware of any other holiday park operators providing such a service. We hope despite your present disappointment that you will enjoy your stay with us and we look forward to welcoming you soon, ^kd, social media team
Posted 10 years ago
Mrs
Verified Buyer
“Easy to book.but didnt realise u could take out a cancellation plan in case of problems.”
Helpful Report
Posted 10 years ago
Hi Mrs Gulliver, Thank you for using our online booking service to plan your next holiday. Our holiday protection cover, called Holiday Safeguard Scheme, is available and is currently included in all holidays booked with us until 8th February. I have checked your booking and can see that it was automatically added free of charge. We look forward to welcoming you soon, ^kd, social media team
Posted 10 years ago
Mr
Verified Buyer
“Very easy service, was pleased to be offered other products that I may be interested in”
Helpful Report
Posted 10 years ago
Mrs
Verified Buyer
“Easy and quick to use”
Helpful Report
Posted 10 years ago
Mrs
Verified Buyer
“Very easy to complete details online, site looks good looking forward to visiting.”
Helpful Report
Posted 10 years ago
Woolacombe Bay Holiday Parks is rated 4.6 based on 12,438 reviews
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