Woolovers Reviews

2.1 Rating 129 Reviews

24 %

of reviewers recommend Woolovers

2.1

Based on 129 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone
Returns & Refunds
Returns Process	Could Be Better

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Delivery

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Customer Service

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About Woolovers:

WoolOvers supplies womens and mens Wool, Cashmere & Cotton Knitwear. We also offer a great range of ladies silk and cotton jumpers, cardigans & sweaters.

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Email:

info@woolovers.co.uk

How does Woolovers deliver?

Helpful Report

(2 days ago)

Woolovers delivers items by Postal Service and Courier.

Helpful Report

(2 days ago)

25.00%

Industry Average

“ The worst experience with this company. My first delivery went missing, it took two weeks to resend it. They customer service is so rude. We finally got the jumpers and it was written they are from China. The quality was also bad. Be careful: on the return form they ask about your card details and CVV code ! Never send your full card details to this company. And you have to pay to return the items. ”

- Anonymous

“ Woolovers are now refusing to refund the original delivery cost, despite being legally required to do so by the 2013 Consumer Contracts Regulations. ”

- Jane Brown

“ It prompted me to increase my order over the £80 threshold to get free delivery and what I thought was free returns and I decided to add on some socks to do this. ”

- Anonymous

Woolovers Reviews

Delivery - Slow