Woolovers Reviews

2.1 Rating 138 Reviews

23 %

of reviewers recommend Woolovers

2.1

Based on 138 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

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Returns

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About Woolovers:

WoolOvers supplies womens and mens Wool, Cashmere & Cotton Knitwear. We also offer a great range of ladies silk and cotton jumpers, cardigans & sweaters.

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Email:

info@woolovers.co.uk

How does Woolovers deliver?

Helpful Report

(3 weeks ago)

Woolovers delivers items by Postal Service and Courier.

Helpful Report

(3 weeks ago)

50.00%

Industry Average

“ Requested next day delivery. ”

- joanna

“ The worst experience with this company. My first delivery went missing, it took two weeks to resend it. They customer service is so rude. We finally got the jumpers and it was written they are from China. The quality was also bad. Be careful: on the return form they ask about your card details and CVV code ! Never send your full card details to this company. And you have to pay to return the items. ”

- Anonymous

“ Woolovers are now refusing to refund the original delivery cost, despite being legally required to do so by the 2013 Consumer Contracts Regulations. ”

- Jane Brown

Woolovers Reviews

About Woolovers:

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Delivery - Average