The Wool Room Reviews

“ I will definitely order from The Wool Room again. The website descriptions were accurate, the products arrived in Pittsburgh, Pennsylvania, U.S.A. in less than 10 days. The communication emails about my shipment, tracking info, and expected delivery was timely. I appreciate the great service from 'across the pond.'. Cheers! ”

“ Ordering was easy and delivery info was timely, clear, and concise. If the product is as advertised this will be an A+++ experience. ”

“ Quick delivery to the US from the UK. Wonderful fabrics. I've only had my pillow for one night thus far, but I liked my first night on it. Was looking for something that didn't make me suffer an allergy attack every morning and this morning, I woke up feeling pretty good. Still think the price is too high for a pillow, but I took the chance hoping for relief. I am hopeful that my investment was worth it. Looks to be at this point! ”

“ I contacted them for a return label (it says free returns on the website) and they then said I can't return it. ”

“ The stance of only allowing returns of a whole bed set once it has been opened and not if the pieces were ordered individually makes this company one I probably won’t use again. ”

“ We bought a mattress topper, and it is so amazing! I love it! Shipping is very fast too! The only complaint I have is the website, not very user-friendly. We had to order 3 times and finally got it. Customer service is helpful to refund us. Watch which site you are in and what currency you are paying. I suggest make some improvements! ;) ”

“ Still, I made two mistakes in ordering, but my charges were quickly refunded by Chris. ”

“ I will definitely order from The Wool Room again. The website descriptions were accurate, the products arrived in Pittsburgh, Pennsylvania, U.S.A. in less than 10 days. The communication emails about my shipment, tracking info, and expected delivery was timely. I appreciate the great service from 'across the pond.'. Cheers! ”

“ I live in the US and was a bit concerned about ordering a product from abroad. The Woolroom extended timely, efficient, and excellent service. Their product is beyond my expectation. The quality of fabrics used as well as attention to detail overall is wonderful. Thank you for a great experience and an excellent product. ”

“ I’ve bought mattress pads pillows and comforters for two different apartments from wool room and I love it. Nice quick service , friendly , great products. Clean natural comfortable ”