Wool Warehouse Reviews

Name: Wool Warehouse
Rating: 4.62

4.6 Rating 50 Reviews

90 %

of reviewers recommend Wool Warehouse

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4.6

Based on 50 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone

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Wool Warehouse 5 star review on 21st September 2022

Jan Weekes

Wool Warehouse 5 star review on 24th May 2020

Carol Mckell

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been shopping with woolwarehouse for a good few years now and I love this shop. Easy website. Always told when your items are being delivered. Good communication and I like the postage price.”

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Posted 1 month ago

“I have ordered from the Wool Warehouse a few times now and have always found them to be fantastic, but today they have gone above and beyond with a colour query. I work in customer service and I would be proud of the service I have received today.”

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Posted 9 months ago

“Very pleased with the service I received.”

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Posted 11 months ago

“We've ordered many times from Wool Warehouse, and have always been really pleased with what we've received. Recently, one ball of wool arrived which was, in our opinion, significantly different to the colour shown on the website. I took a photo of the wool laying on my laptop, with the online photo in the background, and sent Wool warehouse an email. We received a prompt response, apologising, and acknowledging that the online photo would need updating. They're sending the replacement that we requested, and to minimise inconvenience to us, told us to keep the incorrect ball of wool. Brilliant Customer Service, on top of wonderful products, fast delivery, plus prompt and pragmatic communication & solutions. What a professional company - highly recommended”

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Posted 1 year ago

“Needing i specific yarn, I traced it to Wool Warehouse, placed an order and it arrived beautifully packaged within two days. I have since had to order extra. I like the mesh bag that keeps the project together. I have ordered from WW before and have had good service. WIth no wool shop within easy reach, I am finding WW’s photos of yarns are pretty accurate on colour, but buying from anywhere on line, one has to know one’s yarns.”

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Posted 1 year ago

“I just recently found wool warehouse and I think it is a terrific place to shop for wool so much choice and the delivery is amazing love the bags it arrives in I will continue to keep shopping”

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Posted 2 years ago

“I just recently found wool warehouse and I think it is a terrific place to shop for wool so much choice and the delivery is amazing love the bags it arrives in I will continue to keep shopping”

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Posted 2 years ago

“I have recently bought an Attic24 yarn pack and also added another order all for Stylecraft Special DK. Very good service. Prices are excellent and the acrylic yarn is easy to care for and use.”

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Posted 2 years ago

“Ordered wool by phone yesterday morning received it this morning very helpful service and very competitive price, will definitely be ordering again. Many thanks.”

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Posted 2 years ago

“Couldn't be happier with my purchases and amazing delivery times, both international tracked and untracked. I previously bought from another major UK online yarn seller and I didn't receive my complete order until 8 months later. Can't recommend Wool Warehouse enough.”

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Posted 2 years ago

“I am so happy that I found this online store. It carries those beautiful yarns that I can't find in Toronto, Canada. Placed 3 orders and I am satisfied with the products. Very reasonable shipping charges. Highly recommended this company.”

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Posted 3 years ago

“I have placed many orders through the wool warehouse website, every single one has arrived really fast, well packaged, in a really nice muslin bag. They have a huge range of different yarn and everything I've ordered has been of a really good quality, can't recommend enough!”

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Posted 3 years ago

“Received my order a few days ago. Omg I’m so excited. Wool is of exceptional quality, fabulous price too. I’m so pleased I have ordered more. Beautifully packed in organza bag. Highly recommended x”

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Posted 3 years ago

“Quick service ...mistake in my order which was quickly rectified.”

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Posted 4 years ago

“Good communication and great delivery times”

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Posted 4 years ago

“Placed an order Friday morning and received it Saturday afternoon only used Royal mail standard delivery so wasn't expecting it so quick! Love that it's come in an organza bag too 😊 highly recommended and will definitely use then again!”

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Posted 4 years ago

“Very good range of stock, quick delivery. I would highly recommend this site. Natalia”

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Posted 4 years ago

“User friendly website, good range of stock and fast delivery, will definitely use again”

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Posted 4 years ago

“Excellent range of wool and accessories. Prices are really reasonable and postage is quick and reliable”

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Posted 4 years ago

“I am very impressed with the fast and excellent service of this company. I ordered some wool and patterns and received them the next day in perfect condition. I will use this company again without hesitation.”

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Posted 4 years ago

Wool Warehouse is rated 4.6 based on 50 reviews