“Never received my book. Been over 2 months and still not here. They won't talk to me because I ordered through eBay but they Glady accepted my money. Avoid at all cost. Scam outfit!”
“Ordered 5 different times and have not received any cd's from them . Same story as many others , they provide a tracking number but it never even ships!!”
“This always happens with this company. I order, they issue a tracking number and my order goes into a black hole...no sign of life, delay notices, etc. I've received 9 refunds this month alone thanks to the eBay Guarantee Program.
I have no faith in this seller. I would recommend you avoid them! I would give zero stars if possible!!”
“Avoid this company at all cost. Didn't send one of the titles I ordered and getting a real response from them took me going to our state attorney general's office. They only communicate with a chatbot no matter how many times you ask for a real person. This company should have gone out of business the week they started. Zero stars would be more appropriate.”
“Horrible company. Take your money and don't send the product that you ordered.
I ordered the Orwell Coming up for Air version with black bordering. They sent incorrect copy. They will not pay for return postage despite it being their error.
Avoid”
“Ordered on 8/6 with ETA 8/16. By 8/23 DVD still not arrived. Poor comms from company, slow delivery is a common complaint, poor comms is a common complaint, company is trash.”
“I’ve ordered a book on London by Tachen on 3 occasions. On every occasion it was advertised as ‘in stock’. On every occasion after a few days my money was refunded. It appears the book is never in stock so why is it being advertised. It’s a total waste of my time ordering it. I shall try elsewhere in future. I have mentioned this to eBay but they have not even bothered to answer or give any explanation.”
“I ordered a 2nd hand book entitled "Country & Western Gospel Hymnal Volume 4" from WoB on Ebay. I was a little concerned as the Ebay listing had the wrong author and the description of another book. However, the Ebay listing photo was the book that I wanted and the book was said to be in good conditions and so I placed my order and paid the high price £14.93. Several days later the WRONG book arrived - a rather tatty paperback marked inside the cover as £1. This book was by the author mentioned in the listing and description. Obviously a muddle up by WoB. As I was keen to get this particular volume I began the Ebay return process but, also, sent WofB a message asking if they had the book that I had ordered as I was still keen to buy it. I did receive 2 replies from WoB. The first sounded helpful and so I again replied expressing my interest in buying the book I had ordered. The reply to my second message was a standard reply to return the book. I did return the book, that involved a inconvenient trip to the Post Office. I received confirmation from Ebay when WoB received the returned book. I then waited in vain until the time in which Ebay said that WofB would refund my payment but did not receive a refund. I then complained to Ebay who refunded my full payment the same day. I have bought from WoB before but I doubt if I will again - inefficient and useless customer service.”
“I have bought books from world of books more than 15 times. Every single time they have been great, descriptions are accurate and customer service is perfect.”
“World of Books always seem to have what I want and at a good price. Postage is free and the book always arrives in water-tight packaging very shortly after I place my order. I personally recommend them as I have purchased from them many times and always to my satisfaction.”
“I purchased a book in November. It took some time on delivery and I could not track the shipped information, so I contacted the seller.
What impressed me most was that they gave a reply in time and were willing to help me look into it to solve the problem.
Luckily, I received the book afterwards, which consistent with what was described in the details of the item. And I felt it was a book that shined from age. It was much better than expected in all aspects and satisfied my reading demand.
In brief, I really appreciated that the seller could help me with enthusiasm and demonstrated their responsibility and reliability.”
