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I purchased a book in November. It took some time on delivery and I could not track the shipped information, so I contacted the seller.
What impressed me most was that they gave a reply in time and were willing to help me look into it to solve the problem.
Luckily, I received the book afterwards, which consistent with what was described in the details of the item. And I felt it was a book that shined from age. It was much better than expected in all aspects and satisfied my reading demand.
In brief, I really appreciated that the seller could help me with enthusiasm and demonstrated their responsibility and reliability.