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Shipping & Delivery
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Delivery Methods
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Postal Service
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Average Delivery Time
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Next Day
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On-time Delivery
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96%
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Accurate And Undamaged Orders
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Greater than
93%
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Customer Service
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Communication Channels
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Telephone, Email
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Queries Resolved In
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Under An Hour
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Customer Service
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Returns & Refunds
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Refunds Process
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Difficult
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Popular Questions:
Delivery
How does Wob deliver? How long does Wob take to deliver? Does Wob deliver on time? How is accuracy and good condition of items delivered by Wob?Returns
About Wob:
World Of Books Group is a circular economy, for-profit business that supports charities and protects the planet by enabling more goods to be reused. From a single bag of books we now re-home and recycle over 75 million used books a year. We buy books from charity shops and other sources, or through Ziffit – our App and website. We sell them on our own website and on other platforms – we are the largest volume seller on eBay globally. Our recycling partners turn unwanted books into other useful products – nothing goes to waste. This is supported by our own proprietary software platform which streamlines our processes. We also provide software services to charities and other re-sellers to help them maximise their e-commerce sales. As a recently accredited B Corp (Business For Good), we are growing quickly in the UK and internationally. With nearly 300,000 sq ft of warehouses in Cincinnati (US), West Sussex (UK) and a new state-of-the-art warehouse in Coventry (UK), sales in 2020 will be nearly £80 million.
Our company was founded on an ethos to do good, to help charities and to make a positive impact. We don’t believe that books should only be read once, or have a single owner. We want to share the love of literature by rereading and reusing books. This is why our prices are low and delivery is free - to help millions of used books find new homes in over 190 countries every year.
Phone:
01903507544
Email:
marketing@worldofbooks.com
