Wob Reviews

4.6 Rating 2,386 Reviews
89 %
of reviewers recommend Wob
4.6
Based on 2,386 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
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About Wob:

World Of Books Group is a circular economy, for-profit business that supports charities and protects the planet by enabling more goods to be reused. From a single bag of books we now re-home and recycle over 75 million used books a year. We buy books from charity shops and other sources, or through Ziffit – our App and website. We sell them on our own website and on other platforms – we are the largest volume seller on eBay globally. Our recycling partners turn unwanted books into other useful products – nothing goes to waste. This is supported by our own proprietary software platform which streamlines our processes. We also provide software services to charities and other re-sellers to help them maximise their e-commerce sales. As a recently accredited B Corp (Business For Good), we are growing quickly in the UK and internationally. With nearly 300,000 sq ft of warehouses in Cincinnati (US), West Sussex (UK) and a new state-of-the-art warehouse in Coventry (UK), sales in 2020 will be nearly £80 million.

Our company was founded on an ethos to do good, to help charities and to make a positive impact. We don’t believe that books should only be read once, or have a single owner. We want to share the love of literature by rereading and reusing books. This is why our prices are low and delivery is free - to help millions of used books find new homes in over 190 countries every year.

Visit Website

Phone:

01903507544

Email:

marketing@worldofbooks.com

How do I contact Wob?
(4 years ago)
You can contact Wob by Telephone and Email.
(4 years ago)
B-
70.00%
Industry Average
Thank you world of books my rocky film s arrived today always great service from you would recommend your service to my friend and family once again thank you very much to you and all your staff stay safe and take care
- David Kilraine
World of Books run a very reasonable and reliable service. I love online shops like this. I can only imagine how colourful it would look if it were made of bricks and mortar. Like the inside of Toys R Us. This is my go to place for the books I am looking to buy. Thank you. Highly recommend.
- Krystal
Great service . Great ethos
- Anonymous