The Water Filtermen Reviews

Name: The Water Filtermen
Rating: 4.56

4.6 Rating 687 Reviews

90 %

of reviewers recommend The Water Filtermen

Company Reviews

Questions

Metrics

4.6

Based on 687 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

429326673

Email:

damien@natureswater.ie

Location:

62-63 Anne Street, ,

Write Your review

Tell us how The Water Filtermen made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently ordered from this company for a second time after previously purchasing carbon block filters. The original order was through Amazon and I had no issues with this delivery. For my second delivery I opted to buy direct from their website. The order was for around £500. I ordered on the 5th of July 2016 paying for 72h delivery. I received part of my order on the 8th of July. Unfortunately they didn't supply the other half of my order. I sent two emails for an update on my order and to enquire where my missing parts are. To date I have yet to receive a reply. So I tried calling them. The first two times I called I was told they would look into it and call back within 30 mins. On both occasions they didn't return the call. I finally received an answerphone message to say that the second package had been damaged in transit and that they would send the replacement out on the 18th of July. Still waiting for delivery, on the 21st of July I called twice and both times the number rang off to voicemail. I have left two voicemail messages. I then contacted Parcelforce regarding the order using the tracking number on the box. They said that only the one package had been sent out and that no other parcels were expected for delivery to my address. I have decided to contact my bank as this amounts to fraud. I would not recommend at all. This is the first time in +10 years of buying from the internet that I have experienced fraud.”

Helpful Report

Posted 7 years ago

“My filter got stuck and attached to a part from the inside of my shower head and was impossible to remove. A shower filter should be able to come off and on easily. I was very disappointed with this product”

Helpful Report

Posted 8 years ago

“Delivered wrong parts...tried to contact through email and cuz service no reply at all. Still have wrong part. Don't know what to do. Mr Hieu Huynh”

Helpful Report

Posted 8 years ago

“It doesn't fit my fridge, I am trying to get a refund”

Helpful Report

Posted 8 years ago

“Despite numerous emails and calls, which only went through to an automated message service, I still haven't received my filter and my order was placed on the 21/07/2015!! Absolutely awful and non existent customer service afterwards. AVOID AT ALL COSTS !!!”

Helpful Report

Posted 8 years ago

“Dear Sir/Madam i sent you two emails over the past week to inform you that i did not receive all the products i had ordered. The kit i had ordered only had 3 items out of 5. I did not even receive an acknowledgement. Would you please check for emails i had sent you please. RGDS Mark Attard”

Helpful Report

Posted 8 years ago

“after all most 3 weeks we still have not recieved our items you said check with royal mail and we have and thay have no knowlage about any items waiting to be delived or collected we have been asked to aske you for a tracking number so that thay can follow it up . Thank You”

Helpful Report

Posted 8 years ago

“Still not received it”

Helpful Report

Posted 8 years ago

“Ordered a water filter, paid for it, so your company gets paid, paid for the post, so they get paid, never received my goods, All in all a totally pish service which I will be advising as many people that will listen to stay away from, yours sincerely, Alan Wilkin,”

Helpful Report

Posted 8 years ago

Helpful Report

Posted 8 years ago

“very poor communication have sent 2 emails and never got an answer.!!!!!!!!!”

Helpful Report

Posted 8 years ago

The Water Filtermen is rated 4.6 based on 687 reviews