Card Factory plc Reviews

4.6 Rating 499 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

Questions

Metrics

4.6

Based on 499 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Popular Questions:

Delivery

How does Card Factory plc deliver? How long does Card Factory plc take to deliver? Does Card Factory plc deliver on time?

Customer Service

How can I contact Card Factory plc? How quickly does Card Factory plc resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Card Factory plc.

Visit Website

How do I contact Card Factory plc?

Helpful Report

(3 weeks ago)

You can contact Card Factory plc by Email, Live Chat and Telephone.

Helpful Report

(3 weeks ago)

98.75%

Industry Average

“ I called in the card factory in Rhyl north wales branch and the service is the best I’ve ever encountered, I was helped by two lovely members of staff to find the perfect cards also I was made aware of the offer that was on, so saved me some money as well, these ladies go above and beyond there job description, unfortunately there were a couple of customers that weren’t happy with just waiting one minute whilst one member of staff helped me and the other member of staff was helping a frail older gentleman with his purchase, I love the card shop near to me and hope it stays open for along time to come ”

- carol Atkins

“ Good Value, good service, friendly staff always helpfull. PJT ”

- Anonymous

“ Big shout out to Katy at the Ilford branch next door to the Works shop. Thank you so much for helping me a couple of days ago when I walked in with so much on my mind. Even though you was busy you stopped and guided me for what I was looking for and today I came back for something else and to thank you especially for your service once again. ”

- Anonymous

Card Factory plc Reviews

Customer Service - Good