Card Factory plc Reviews

4.5 Rating 315 Reviews

88 %

of reviewers recommend Card Factory plc

Company Reviews

Questions

Metrics

4.5

Based on 315 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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How do I contact Card Factory plc?

Helpful Report

(1 day ago)

You can contact Card Factory plc by Email, Live Chat and Telephone.

Helpful Report

(1 day ago)

97.22%

Industry Average

“ Today we visited Card Factory shop St Austell Cornwall. PL25 5ER. Costumer service as always in this shop was excellent. VAT no 927214432 STORE 0611 TILL 2 - 017952234979 0PR TRANS. 22/04/2024 TIME 11:01 Unfortunately we don't have the name of the lady who served us. She has worked at the store a long time and couldn't be more helpful. Always pleasant and accommodating, no matter how busy they get. They really do get busy. ”

- Anonymous

“ Brilliant service and very helpful lady called Gail went above and beyond to help me find what I was looking for in the redditch shop ”

- Lorraine latham

“ I was in the Bolsover store on Friday , I have to praise the customer service of Nat and Sue . They were jolly so helpful , they made the rushed shopping experience a pleasure ”

- Anonymous

Card Factory plc Reviews

Customer Service - Good