Cath Kidston Reviews

Name: Cath Kidston
Rating: 2.98

3.0 Rating 59 Reviews

51 %

of reviewers recommend Cath Kidston

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3.0

Based on 59 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

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Cath Kidston 1 star review on 31st May 2022

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not buy from their website. They take your money the goods do not arrive. They will not reply to your emails and there is no phone line to call. A big scam They are nothing more than thieves.”

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Posted 3 years ago

“Scam !!! Placed an order over 7 weeks ago and it shows as delivered but I haven’t received it. No help from Next who is now handling the customer service for Cath Kidston, I’ve tried all the other ways of contacting them but no help anywhere. The delivery company do not respond either. Do not order from this site it’s a scam.”

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Posted 7 months ago

“I had been patiently waiting for my order, which never arrived. So I contacted Cath Kidston only to be told my order had actually been cancelled by them because the item was no longer in stock. I had not received any emails informing me that my order had been cancelled and they were not apologetic for this. Awful customer service.”

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Posted 3 years ago

“£60 handbag which has a zip which gives up after 18 months. Very poor customer service - certainly will not be buying any further products from Cath Kidston”

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Posted 4 years ago

“My purchase arrived promptly and I was kept informed throughout the whole process. I would highly recommend this company and will definitely use them again.”

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Posted 5 years ago

Cath Kidston is rated 3.0 based on 59 reviews