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Cell2Get Inc Reviews

4.8 Rating 507 Reviews

96 %

of reviewers recommend Cell2Get Inc

Company Reviews

4.8

Based on 507 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, friendly, fantastic service. I have gotten a pixel 6 from cell2get recently, and I'd been struggling with messages and calls failing to send/go through for a month - I'd worked with Google customer support, and T- Mobile call center support, and countless hours of my own troubleshooting to try to resolve. I called cell2get - no wait - explained the issue, expecting to maybe get a warranty replacement phone, and was finished with the call in less than 15 min with a new sim card and fully functioning texts/calls. I basically skipped with joy.”

Posted 1 year ago

“My aunt and I went to this website sometime on a Saturday to get a refurbished phone she had purchased online. Everything went very well and everyone was very helpful through email support. After getting the phone home and trying to charge it we were having a problem with the volume button and that it wouldn't charge. My aunt had given up on the refurbished phone and decided to just purchase a new one. Today we contacted their customer service via phone where melvin helped us. My aunt just needed a little help learning about the volume button and to purchase a new wall charger. Melvin saved my aunt a lot of money by her helping in discovering the problems. Melvin also told her she could call the store for help. Thanks melvin-we appreciated your great customer service!”

Posted 1 year ago

“The best experience I’ve ever had at a cellular store! Our associate Melvin was easily the most knowledgeable person I’ve ever worked with. He was very through and professional. We made the change from my current phone to the exchange phone with zero problems! At the end of the day we saved money and got the best cell2get had offered! If you are thinking of making the switch I highly recommend this website.”

Posted 1 year ago

“Amazing customer service!! Benjamin helped us from start to finish to get new phones!! So fast and answered all of our questions with such a great vibe!! Thank you!! Will definitely come back to cell2get for any future needs!!”

Posted 1 year ago

“Super fast and super easy experience. Got a phone for cheaper than anywhereelse. The guy on the phone was super cool, listened to what we wanted, explained everything really clearly, and got in mind exactly what we wanted. This isnt my first time buying from their website but overall Highly recommended.”

Posted 1 year ago

“Amazing experience! My boyfriend called in with troubles after his phone was stolen in the mail during shipping. Melvin and Steve spent hours to make sure that he knew all of his options, and he they could make things right for him. just went in their website and purchased a new phone while the stolen one was refunded (after two weeks of reporting from me and cell2get end, we managed to collect that sweet insurance money for the stolen phone and the post office guy got fired for it.) and both representatives were very accommodating and went way beyond any customer service we ever had!”

Posted 1 year ago

“Great phone Store! The people who work here are terrific. Helpful, friendly, knowledgeable, and nice. They have a great selection of phones. I always buy my phones here. I highly recommend this store.”

Posted 1 year ago

“Got my new Galaxy s21 yyesterday in the mail from them & loved my experience with cell2get! The representatives when I called for questions were very nice, friendly, and helpful! Phone is new in it's original box and packaging and I can guarantee you that these guys are the real deal 💯 and they really do offer ridiculous discounts on phones. Overall great experience with cell2get!!”

Posted 1 year ago

“I am so glad that you have this site because I couldn’t be happier than I am right now and I wanted to give kudos to the store and employee that helped me. I was on their site before but never actually purchased anything and decided to look around other places before placing an order. I called in to see if they are legit and a representative by the name of Adam greeted me, he was so friendly and patient and knew exactly what I needed to be done. I came back a second time because I was a little confused and george happened to be there and I was so lucky to have him help me again. Thank you Adam and george for making my purchase go so well! And getting my phone on time! Thank you!!!”

Posted 1 year ago

“Those guys really have done a lot for me ever since I have gotten my device from them. I bought a Kyocera flip phone (e4710) and when I took it to at&t they said they can't activate the phone for me. After calling and speaking to one of the representatives at cell2get, he requested to speak with the at&t lady and he demanded and guided her on how to activate the phone for me. Which is insane! It proves that these corporate stores hire kids that don't have any sense of knowledge in technology nor good customer service either, rather cell2get has helped me all the way from the start and I am so very thankful to them!”

Posted 1 year ago

“Customer service is always 10/10 hands down to any other phone or major electronic retailer out there. They bring a welcoming vibe as to why they always have me as a customer.They are doing an outstanding job and I hope other retailer stores be as welcoming Keep up the good work guys”

Posted 1 year ago

“By far the easiest and best transaction I’ve experienced! In and out within seconds of time! Adam and Rick were so friendly! Super knowledgeable! They got me everything I needed! I just moved here to NY and my cell coverage was spotty. I wanted to purchase a new phone and the website made it so easy! This is my go to store for sure!”

Posted 1 year ago

“My last experience versus this experience from 3 years ago has really turned around! It has met my expectations and so much more! Jack really had taken the time To let me have that 10 out of 10 customer satisfactory.😀 I am so pleased with my new cellphone of choice and I would definitely recommend anybody to go in their website and see amazing deals for phones, and call them up or send an email if you have questions. Thanks again”

Posted 2 years ago

“Great customer service. I wanted to upgrade my phone. Adam was very patient and friendly. He helped with the purchase and and answered all my questions in a mature and respectful manner. He also helped with pairing my watch as well. Impeccable customer service. 💯”

Posted 2 years ago

“Had an excellent experience here, was happy with their customer Service. I had the pleasure of being assisted by steve, he was patient , and honest. He helped me, choose the right phone with the right plan. He even called me several times to make sure all my data was transfered to my new phone, and that all was green on my end. I highly recommended this store and thumbs-up to Steve. 👍”

Posted 2 years ago

“Melvin & adam at this store are above and beyond!!! Yes, it takes time and patience to buy an new phone, transfer data etc. This customer service is above and beyond. They operate under pressure with patience, friendliness, guidance and expertise. THE BEST!”

Posted 2 years ago

“Cell2Get sent the right phone but accessories were missing or downgraded from what was advertised under "Product Features" of the phone I ordered. An email reply and a phone conversation both said, "too bad, we sell overstock items. Return it if you're not satisfied." The box was missing ANY and ALL paperwork, the little pin to open the SIM port, and the advertised high-speed adaptor promised as included in the purchase The adapter was a cheap foreign version with half the power of the one advertised on the Cell2Get page where I placed my order. When I checked the return policy, it said a 15% restock fee is charged for returns. SCAMMERS. This place will cheat you. NEVER AGAIN!!! Order at your own risk.”

Posted 2 years ago

“George was excellent. He was very knowledgeable about the phones i asked and explained things very well. We had several things we wanted to purchase and he was able to answer everything. This is a online retailer store and is the best one we have been to by far.”

Posted 2 years ago

“Had an amazing time with Melvin and Jack in assisting me getting my new Blackberry key 2LE. Can’t wait to test out my new phone 👍🏻”

Posted 2 years ago

“Amazing experience, courteous staff!:D Joe was the man on the other side of the phone. Excellent service!:) We ended up purchasing two samsung galaxy A71 5G. Joe was very knowledgeable and kind! He knew exactly what we wanted and gave us the best service!:) Moreover we were late and at was almost closing time, but he was graceful enough to answer our call ;)”

Posted 2 years ago

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Cell2Get Inc is rated 4.8 based on 507 reviews