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Cell2Get Inc Reviews

4.8 Rating 511 Reviews

96 %

of reviewers recommend Cell2Get Inc

Company Reviews

4.8

Based on 511 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cell2Get sent the right phone but accessories were missing or downgraded from what was advertised under "Product Features" of the phone I ordered. An email reply and a phone conversation both said, "too bad, we sell overstock items. Return it if you're not satisfied." The box was missing ANY and ALL paperwork, the little pin to open the SIM port, and the advertised high-speed adaptor promised as included in the purchase The adapter was a cheap foreign version with half the power of the one advertised on the Cell2Get page where I placed my order. When I checked the return policy, it said a 15% restock fee is charged for returns. SCAMMERS. This place will cheat you. NEVER AGAIN!!! Order at your own risk.”

Posted 2 years ago

“George was excellent. He was very knowledgeable about the phones i asked and explained things very well. We had several things we wanted to purchase and he was able to answer everything. This is a online retailer store and is the best one we have been to by far.”

Posted 2 years ago

“Had an amazing time with Melvin and Jack in assisting me getting my new Blackberry key 2LE. Can’t wait to test out my new phone 👍🏻”

Posted 2 years ago

“Amazing experience, courteous staff!:D Joe was the man on the other side of the phone. Excellent service!:) We ended up purchasing two samsung galaxy A71 5G. Joe was very knowledgeable and kind! He knew exactly what we wanted and gave us the best service!:) Moreover we were late and at was almost closing time, but he was graceful enough to answer our call ;)”

Posted 2 years ago

“I had the BEST experience at Cell2get, with the help of Steve! He helped me set up a new account, and helped me disconnect from my old phone with ease. He really cares about the customer, and wants what is best for you, which is so clear in how he helps you find the best phones. I will absolutely be back for any phone needs I have, and I have already told my family that this has to be where they go for any needs they have—because if you want good service, this is the best Online retailer! Thanks again for the help!”

Posted 2 years ago

“I never write reviews but I went to 3 different phone stores including Best Buy to try to switch over from my old phone to a new one, none of whom could help me find the right phone for me. The manager Steve was a LIFESAVER. Without his perseverance and assistance I probably would of thrown my phone at my wall into a million pieces. He was patient, friendly, and extremely knowledgeable. After a hour, he got me the phone I wanted, set my phone up after I received it, and fixed the complicated issue that I had. No doubt he went above and beyond!!”

Posted 2 years ago

“Adam was very helpful, sweet and knowledgeable. I didn’t understand but he broke everything down for me and helped me out . Kevin is also very smart and helpful. They both know what they’re doing. Best team ever, amazing service !! GO TO THEM !!”

Posted 2 years ago

“Manager was a tremendous help getting all of our family’s lines transferred from Verizon to AT&T. I went ahead and purchased for all my family the new galaxy s22 ultra from them, the manage walked us through everything from setting up new accounts to setting up our devices. Very knowledgeable and awesome at customer service. I wish every company I do business with had someone like him on staff.”

Posted 2 years ago

“I just upgraded phones at Cell2get. The experience was quick and painless. Moshe was an amazing customer service consultant and handled everything like a pro. Last time I was i bought a phone steve also helped with the upgrades. Both of these customer service consultants should be on Americas Most Wanted for customer service and service on all things cellular. I highly recommend going to their website if you are frustrated with your current cell phone company. Lots of helpers and they know what they are doing so you don’t spend hours in lines then hours with inept associates. Trust me, I’ve been there. So happy spread the word for cell2get”

Posted 2 years ago

“The reps were very knowledgeable and honest. I state this because the rep dissuaded from purchasing a much more expensive phone model. So I ended up paying less of what I wanted :)”

Posted 2 years ago

“Jack was super helpful to me when I purchased my new phone, coming up with that was perfect for me. I have always had excellent customer service when I call in. Highly recommend!”

Posted 2 years ago

“Recently i purchased a prepaid from cell2get and was attempting to transfer my existing number with a different provider. Steve was absolutely amazing and helped me through every step of the process. He was knowledgeable and relentless and went above and beyond to make sure before i left the call with my phone up and running. Due to his fantastic service i will be a cell2get customer for a long time.”

Posted 2 years ago

“I been buying from cell2get over 2 yrs now..they helped with my phone purchases all the time.. there's no other place I been In love with the service..and this is the only company has a 1 spot in my book..very nice people..thank you again...”

Posted 2 years ago

“Ok, so I am not very tech savvy so anyone who can help me with patience is awesome. Adam is AWESOME!! A wonderful, cheerful personality. In fact the whole team is great. I can tell they all get along. And amazing customer service. Helped me get the phone I wanted after asking him a boat load of questions and answers. He genuinely was kind all the way and I'm glad to be rocking my new 5G device from them.”

Posted 2 years ago

“Their service were very awesome. I was serve by a professional customer service representative go by the name of steve. He is highly skill and professional. Passionate about customer satisfaction. 👏 👏 bravo. He helped me from a to z with my new phone that got from them that at&t couldn't get activated and Steve managed to do it with me.”

Posted 2 years ago

“Could not possibly get better service than what was provided to us by steve. He knows everything and is only too happy to help. We've had several occasions to call upon them when other outlets have fallen short. We now know better than go anywhere else. Thanks!”

Posted 2 years ago

“Melvin is a wonderful customer service agent. He made things so effortless and greatly assisted with the billions of questions I asked him with patience and explained it quite nicely. Definitely look for him for your transactions and concerns.”

Posted 2 years ago

“Adam was great! Super nice, helpful, and professional. He made sure I understood all of my needs, brought me several phone case recommendations, All in all a super positive experience. PROMOTE THIS GUY IMMEDIATELY!! :)”

Posted 2 years ago

“Jack was amazing in helping me retrieve my voice message system after a week of getting my new device. He was patient, knowledgeable and really motivated to help me out(I am a senior citizen). My problem was solved! I am so impressed with his expertise, And their phones selections. Phone came in as advertised.”

Posted 2 years ago

“Adam did an awesome job helping me and my family switch over from an old phone to a new one, and made the process of getting new phones seem easy! He was very thorough and made sure all the important details were crystal clear to us. Gladly now me and my family could all enjoy our new 5G smartphones and I'm glad that even my grandparents were happy about the switch from an old 3G flip that is old and dusty to a more modern experience even tho both are about the age of 80! Thank you guys so much!!!”

Posted 2 years ago

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Cell2Get Inc is rated 4.8 based on 511 reviews