Co-op Food Reviews

2.4 Rating 170 Reviews

32 %

of reviewers recommend Co-op Food

Company Reviews

Questions

Metrics

2.4

Based on 170 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

Popular Questions:

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Customer Service

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How do I contact Co-op Food?

Helpful Report

(1 week ago)

You can contact Co-op Food by Email and Telephone.

Helpful Report

(1 week ago)

50.00%

Industry Average

“ I sent a lot of email to coop, now is 10pm and still no one reached me òut! I tried to call the customer service number and the automated voice said I should wait 1 h for my place in queue to speak with some one so I decided to wait, doesn't matter, but after 40 minutes on hold waiting the escalation they close my call. ”

- Bianca P

“ Customer service is mostly outstanding however the prices are ludicrously high. Co-op now makes marks and spencers look cheap... Four pounds for a box of cereal? I mean, where does it end? So much for co-op being about the people. Wasn't that the reason coop was started after the war... To make living more affordable? There I was thinking sainsburys is expensive... Not in comparison. They have weekly price hikes. Avoid.. ”

- Anonymous

“ If you are on a low budget, I wouldn't recommend using this service. ”

- Marcus P

Co-op Food Reviews

Customer Service - Average