DICK'S Sporting Goods Reviews

1.8 Rating 165 Reviews

18 %

of reviewers recommend DICK'S Sporting Goods

Company Reviews

Questions

Metrics

1.8

Based on 165 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Returns

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Customer Service

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How does DICK'S Sporting Goods deliver?

Helpful Report

(1 week ago)

DICK'S Sporting Goods delivers items by Postal Service and Courier.

Helpful Report

(1 week ago)

0.00%

Industry Average

“ They had to order it for me so we paid a thousand bucks for the unit, delivery and setup. ”

- Mickey EmanuEl

“ On Saturday I had to called again and they said they were going to send the shoes one day delivery and I will receive them by Monday However when I tracked the package it is going to be delivery on Tuesday. ”

- Anonymous

“ Ordered online for 1-2 day delivery. ”

- Jane Rago

DICK'S Sporting Goods Reviews

Delivery - Slow