Direct Line Reviews

1.5 Rating 268 Reviews

13 %

of reviewers recommend Direct Line

Company Reviews

Questions

Metrics

1.5

Based on 268 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Had my car stolen on 20 October informed Direct Line. Got a Auxillis vehicle for a week . It is now the 21 November and I am still waiting on Direct Line to pay off my car to the finance company and to receive £4000 to myself

Helpful Report

Asked by NEIL (7 months ago)

Does our home insurance cover us if we need to cancel a hoilday we have booked next week due to my husband has got a very bad cellulitis infection and we will not be able to travel.

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Asked by Christine Millins (5 years ago)