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Direct Line Reviews

1.5 Rating 268 Reviews
13 %
of reviewers recommend Direct Line
1.5
Based on 268 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Direct Line.
How do I contact Direct Line?
(1 month ago)
You can contact Direct Line by Telephone, Email and Live Chat.
(1 month ago)
C-
59.38%
Industry Average
Landlord insurance, charged me twice after saying they were having problems with their payment system, and got me to key bank card details in twice I asked Azab (if that’s his real name) if I would be charged twice to which he replied “ no the first transaction didn’t go through” Rang 6 times each time I get paid lip service they say they will reimburse me but nothing to date.
- Anonymous
trying to contact Direct Line by telephone is shocking. Everything diverts to chat or whatsapp which would be fine only is not fit for purpose. vote with your business for this type of unacceptable service ...
- Anonymous
The customer service are very rude too.
- Mass