EMP UK Reviews

2.4 Rating 106 Reviews

34 %

of reviewers recommend EMP UK

Company Reviews

Questions

Metrics

2.4

Based on 106 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 16%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

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How do I contact EMP UK?

Helpful Report

(2 days ago)

You can contact EMP UK by Telephone, Email and Live Chat.

Helpful Report

(2 days ago)

57.14%

Industry Average

“ Extremely poor customer service , took almost 2 months to get a proper refund and even then they deducted costs they had originally agreed to cover. They appear to be set up adequately from on IT perspective. Couldn’t provide return labels and the accounts department work manually Avoid purchasing with this company at all costs !!! ”

- Anonymous

“ Have queried this with this via there alleged ‘customer service’ chat portal on four occasions with no response. ”

- Simon Berry

“ Terrible app . Constant notifications. Discounts with conditions attached. Returns service a nightmare. No customer service. Shoddy products and sizing. VIP / BACK STAGE a rip off . Don't waste your money or time with these chancers . ”

- Paul Thurgate

EMP UK Reviews

Customer Service - Average