"I wish I could give zero stars. Our parcel arrived soaking wet and contained \u00a3200 worth of products and the \u201ccustomer service\u201d team had the audacity to offer \u00a35 off our next spend of \u00a330. How they think anyone who has experienced such an awful order is coming back to spend more money is beyond sensibility. Avoid and shop elsewhere because there is zero service on offer should you need help"

"I wish I could give zero stars. Our parcel arrived soaking wet and contained \u00a3200 worth of products and the \u201ccustomer service\u201d team had the audacity to offer \u00a35 off our next spend of \u00a330. How they think anyone who has experienced such an awful order is coming back to spend more money is beyond sensibility. Avoid and shop elsewhere because there is zero service on offer should you need help"

"I wish I could give zero stars. Our parcel arrived soaking wet and contained \u00a3200 worth of products and the \u201ccustomer service\u201d team had the audacity to offer \u00a35 off our next spend of \u00a330. How they think anyone who has experienced such an awful order is coming back to spend more money is beyond sensibility. Avoid and shop elsewhere because there is zero service on offer should you need help"

"Old\/ seconds stock, boxes always damaged and dirty, scents are weak, really unhappy with my last purchase and I have emailed to state this but I got a reply saying sorry we havnt replied yet we are busy, that's probably due to all the complaints! I bought 2 chanel items for \u00a3320 one being the pure perfume that is weak compared to the edge and the second the body creme where the scent is almost non- existent, there was no spatula with the creme and there should have been, old stock ? Faulted? Damaged? That's why they sell cheap, but that price difference is reflected in the product,"

"They lost my package and i was contacting them for 2 weeks straight to figure out what is going on. Finally they decided to refund me but guess what? They only refunded me for the product but not shipping???? Are you kidding me?\r\nRefund me the whole amount that i paid for my order INCLUDING shipping. Why do I as a customer have to pay for mistakes of YOUR couriers? Is that how you make money? Lose packages and then profit off shipping?\r\nTerrible company. Do not order from them and stay away by all means"

"They lost my package and i was contacting them for 2 weeks straight to figure out what is going on. Finally they decided to refund me but guess what? They only refunded me for the product but not shipping???? Are you kidding me?\r\nRefund me the whole amount that i paid for my order INCLUDING shipping. Why do I as a customer have to pay for mistakes of YOUR couriers? Is that how you make money? Lose packages and then profit off shipping?\r\nTerrible company. Do not order from them and stay away by all means"

"They lost my package and i was contacting them for 2 weeks straight to figure out what is going on. Finally they decided to refund me but guess what? They only refunded me for the product but not shipping???? Are you kidding me?\r\nRefund me the whole amount that i paid for my order INCLUDING shipping. Why do I as a customer have to pay for mistakes of YOUR couriers? Is that how you make money? Lose packages and then profit off shipping?\r\nTerrible company. Do not order from them and stay away by all means"