Florist Up My Street Reviews

Name: Florist Up My Street
Address: Unit 1, Hollygrove Business Park, Verwood Road, Ringwood
Rating: 4.69

4.7 Rating 208 Reviews

92 %

of reviewers recommend Florist Up My Street

Company Reviews

Questions

Metrics

4.7

Based on 208 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

hello@floristupmystreet.co.uk

Location:

Unit 1, Hollygrove Business Park, Verwood Road
Ringwood
BH24 2DB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the flowers. Easy to use website, simple, quick and really like being able to shop for flowers by a local florist. Would recommend 100%”

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Posted 5 years ago

“I could not recommend this florist enough. My flowers are not only absolutely stunning but were delivered on time and packaged up really well. I would recommend this company to family and friends 100%. Everything from communication to receiving your parcel is perfect. Thank you for my beautiful bouquet.”

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Posted 5 years ago

“Awesome valentine's flowers. Happy girlfriend”

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Posted 5 years ago

“The flowers were beautiful and very much appreciated. They arrived at the right time and I was kept updated all along.”

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Posted 5 years ago

“Saved me this valentine's! After another website failing to deliver my order on time Florist Up My Street sent my wife a lovely bouquet within a couple of hours. Great website and customer service. Would highly recommend”

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Posted 5 years ago

“Great customer service during a busy valentine's. Helped with my order and making sure it was promptly delivered on the same day”

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Posted 5 years ago

“The wife loved her valentine's flowers. Big full bouquet and delivered first thing. Great service thank you”

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Posted 5 years ago

“Definitely not worth the price, even after using a £10 discount voucher. Very very disappointed ☹️”

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Posted 5 years ago

Sorry to hear this Simon. As requested, would you mind getting in touch to let us know a bit more information about your order so we can investigate it further? We act as an independent marketplace for small local florists to market their own products and services through. We want to consistently vet our vendors, the standard and your feedback would be greatly appreciated. Many thanks

Posted 5 years ago

“Made our valentine's. Beautiful flowers and prompt delivery. Thank you 😁”

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Posted 5 years ago

“Very good. Fast efficient service. Would use again.”

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Posted 5 years ago

“Really stoked with my wife's order. Beautiful flowers and lots there. Will definitely use again!”

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Posted 5 years ago

“Excellent website, so easy to navigate. Competitive pricing for the quality and range of products they offer. Delivery was on time and as quoted by the person receiving the flowers "stunningly beautiful" Cannot ask for anything more.”

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Posted 5 years ago

“Fantastic service I ordered at 10am the beautiful arrangement was delivered by 11.30am and the recipient was very pleased.”

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Posted 5 years ago

“Lovely flowers as always. I've used Florist Up My Street a number of times and they have always over delivered. Love the fact it's local. Thank you :)”

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Posted 5 years ago

“Lovely flowers and my mum was over the moon. Easy to use and kept me posted through the whole process. Would use again and again”

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Posted 5 years ago

“The order (10311) I placed for my mother's birhday flowers were not delivered. They decided to wait until two days AFTER the supposed delivery date to tell me by text that they 'could not fulfil my order'? What exactly is the point of supplying my phone number if they're not going to use it, BEFORE the delivey date to inform me of any problems? The very impersonal message I recieved was a generic token apology, at best. All I receieved was a full refund!! WOW I should think so!! Will NOT be using your service again.”

Helpful Report

Posted 5 years ago

Good to speak to you and thank you for your response. Unfortunately, the florist missed the order notifications, which is an extremely rare occurrence. I hope our offer to redeem the situation helped and again apologise from us, and on behalf of your chosen florist for the inconvenience. Please let us know if we can do anything further to help.

Posted 5 years ago

“Beautiful flowers and delivered exactly as hoped for!”

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Posted 5 years ago

“Lovely quality flowers delivered on time without fuss”

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Posted 5 years ago

“Flowers were delivered on time but notification of delivery wasn't sent until two weeks later. Had to check that they were delivered with other members of family.”

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Posted 5 years ago

“Reliable and professional .”

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Posted 5 years ago

Florist Up My Street is rated 4.7 based on 208 reviews