Florist Up My Street Reviews

Name: Florist Up My Street
Address: Unit 1, Hollygrove Business Park, Verwood Road, Ringwood
Rating: 4.69

4.7 Rating 208 Reviews

92 %

of reviewers recommend Florist Up My Street

Company Reviews

Questions

Metrics

4.7

Based on 208 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

hello@floristupmystreet.co.uk

Location:

Unit 1, Hollygrove Business Park, Verwood Road
Ringwood
BH24 2DB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although a refund was given back, my order never arrived on the day they were supposed to.”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We work on behalf of many local florists around the UK to help promote their individual services. Your feedback is very important to us, helping to keep the standards of our vendors as high as possible. Looking into your order, on this occasion the chosen florist made and posted the flowers successfully with a next day delivery. The third-party delivery service failed to make the delivery which caused the issue. The order was promptly dealt with at the time with a full refund with alternative suggestions. We are very sorry, and on behalf of the florist, for the failed delivery by the courier and have arranged with the florist to not use that service again.

Posted 6 years ago

Florist Up My Street is rated 4.7 based on 208 reviews