Florist Up My Street Reviews

Name: Florist Up My Street
Address: Unit 1, Hollygrove Business Park, Verwood Road, Ringwood
Rating: 4.69

4.7 Rating 208 Reviews

92 %

of reviewers recommend Florist Up My Street

Company Reviews

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Metrics

4.7

Based on 208 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

hello@floristupmystreet.co.uk

Location:

Unit 1, Hollygrove Business Park, Verwood Road
Ringwood
BH24 2DB

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful flowers and super easy to order. They still look as good as the day they got delivered :)”

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Posted 4 years ago

“Did what it said on the box. Beautiful bouquet delivered when requested Thank you”

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Posted 4 years ago

“Excellent customer service. Wreath flower arrangement was lovely tastefully put together . Thanks all concerned.....perfect for the occasion. Definately recommend Red Red Rose florist and will certainly use again 🤝👌”

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Posted 5 years ago

“Very good. Fast efficient service. Would use again.”

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Posted 5 years ago

“Really stoked with my wife's order. Beautiful flowers and lots there. Will definitely use again!”

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Posted 5 years ago

“Excellent website, so easy to navigate. Competitive pricing for the quality and range of products they offer. Delivery was on time and as quoted by the person receiving the flowers "stunningly beautiful" Cannot ask for anything more.”

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Posted 5 years ago

“Fantastic service I ordered at 10am the beautiful arrangement was delivered by 11.30am and the recipient was very pleased.”

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Posted 5 years ago

“The order (10311) I placed for my mother's birhday flowers were not delivered. They decided to wait until two days AFTER the supposed delivery date to tell me by text that they 'could not fulfil my order'? What exactly is the point of supplying my phone number if they're not going to use it, BEFORE the delivey date to inform me of any problems? The very impersonal message I recieved was a generic token apology, at best. All I receieved was a full refund!! WOW I should think so!! Will NOT be using your service again.”

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Posted 5 years ago

Good to speak to you and thank you for your response. Unfortunately, the florist missed the order notifications, which is an extremely rare occurrence. I hope our offer to redeem the situation helped and again apologise from us, and on behalf of your chosen florist for the inconvenience. Please let us know if we can do anything further to help.

Posted 5 years ago

“My children ordered a bouquet for my birthday and I'm very disappointed knowing what they paid and what has been delivered. The bouquet has carnations, crysanthemums, a sprig of lilies, and 5 roses with a touch of greenery and gypsophelia. This cost £40+ and is certainly not worth it. Would NOT recommend to anyone, even my worst enemy.”

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Posted 5 years ago

Hi Lisa Sorry to hear about your disappointment with the florist and your order. Our website acts as an online marketplace for them to sell their own product through. This said, we take the quality and satisfaction very seriously and will be happy to investigate this further for you. In order to do so please send us a picture of the bouquet, along with the order reference number to hello@floristupmystreet.co.uk. We will then check it's standards and liaise with the florist. Many thanks Tom

Posted 5 years ago

“A beautiful bouquet of flowers arrived on time and they lasted over 3 weeks. Great service”

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Posted 6 years ago

“Easy to follow, very happy florist.”

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Posted 7 years ago

Thank you for your review Poppies. We like a happy florist :o) Great to hear your liking Florist Up My Street

Posted 7 years ago

Florist Up My Street is rated 4.7 based on 208 reviews