Foot Locker Reviews

1.5 Rating 254 Reviews

13 %

of reviewers recommend Foot Locker

Company Reviews

Questions

Metrics

1.5

Based on 254 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Foot Locker?

Helpful Report

(2 weeks ago)

You can contact Foot Locker by Live Chat, Email and Telephone.

Helpful Report

(2 weeks ago)

81.82%

Industry Average

“ Good customer service ”

- Anonymous

“ Customer service could be better. Overall shoe purchase was good. I have purchased the all black pair of Nike Air about 6 month ago and I love them. They are comfortable and soft. I also purchased a white pain one week ago for my birthday and so far so good. No shoe complaints. ”

- Shaneika S

“ good prize,good quality,good customer service ”

- JUSTYNA RUDKIEWICZ

Foot Locker Reviews

Customer Service - Good