Hollister Co. Reviews

Name: Hollister Co.
Rating: 3.09

3.1 Rating 82 Reviews

52 %

of reviewers recommend Hollister Co.

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3.1

Based on 82 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email

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Hollister Co. 5 star review on 22nd May 2022

Subha

Hollister Co. 1 star review on 23rd February 2022

Mary Broad

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SHITTY ASS COMPANY!!! TELLING ALL MY FRIENDS NEVER EVER SHOP HERE AGAIN!!!”

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Posted 3 years ago

“THIS COMPANY IS A SCAM!!!@ DON'T ORDER!!!”

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Posted 3 years ago

“Very bad experience. Over priced items I never received. Nothing but a headache”

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Posted 3 years ago

“This company makes me sick to my stomach with how downhill they have gone. Straight SCAMMERS now”

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Posted 3 years ago

“HORRIBLE CUSTOMER SERVICE, NEVER DELIVERED ITEMS BUT SENT EMAILS SAYING THEY DID, CUSTOMER SERVICE DOES NOTHING. SAVE YOUR MONEY!!!!”

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Posted 3 years ago

“THIS COMPANY IS A SCAM!!!@ DON'T ORDER!!! CLAIMED THEY DELIVERED MY ITEM AND NEVER DID... TWICE!!!!!!!!!”

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Posted 3 years ago

“THIS COMPANY IS A SCAM!!!@ DON'T ORDER!!! THEY CLAIM TO DELIVER BUT NEVER DID AND CUSTOMER SERVICE WILL NOT DO ANYTHING. CANT TALK TO A HUMAN EITHER, THIS COMPANY IS A JOKE!!!!”

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Posted 3 years ago

“Awful £9 return policy when most retail stores return policy is free. Ridiculous”

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Posted 3 years ago

“Beware, if you need to return by post (and during covid there has been no choice) they charge £9...! they are making money on this, it is outrageous and they have just made sure I don't ever order again!”

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Posted 3 years ago

“It appears that everyone is unhappy with Hollister's ridiculous returns policy... Deducting £9 of the refund if using their pre-paid returns label which goes to a UK address or pay for your own international postage to Netherlands to get your full product purchase back.... Just crazy. Majority of retail companies allow free returns, exchanges.... Except Hollister”

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Posted 3 years ago

“Awful customer service... Spent 27 pounds... had to return the item... paid for postage... got my refund today of 18 pounds as the company charge you 9 pounds to return an item. Will never order from them again”

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Posted 4 years ago

“Yuk Yuk Yuk. Terrible company. Terrible customer services. Terrible systems. My Order address got corrupted Online and noticed immediately having received confirmation. 2 minutes after noticing I sent an email but they could not change the order, sent 2 further emails and called 2 times. So it’s being sent to ‘nowhere’! It hadn’t even been dispatched and the reason is, that they charge for returns. DONT BUY FROM HOLLISTER ONLINE. Although my order could end up in a dustbin somewhere in the UK. My Granddaughter won’t get her Christmas present due to ‘systems’!”

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Posted 4 years ago

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Posted 4 years ago

“My daughter wanted to return a £15 bralet and they automatically deduct £9 for returns postage. This is daylight robbery. She is 16 and will never buy from them again. So shortsighted of them.”

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Posted 4 years ago

“Purchased their parka jacket and this has to be the Best Buy ever ! Totally worth every penny that I spent.”

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Posted 5 years ago

Hollister Co. is rated 3.1 based on 82 reviews