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Just Flowers Inc Reviews

1.0 Rating 79 Reviews
0 %
of reviewers recommend Just Flowers Inc
1.0
Based on 79 reviews
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Just Flowers Inc 1 star review on 6th March 2026
Victoria Gervais
Just Flowers Inc 1 star review on 6th March 2026
Victoria Gervais
Just Flowers Inc 1 star review on 11th June 2025
Anonymous
Just Flowers Inc 1 star review on 11th June 2025
Anonymous
Just Flowers Inc 1 star review on 7th July 2024
Oksana LaRue
Just Flowers Inc 1 star review on 7th July 2024
Oksana LaRue
Just Flowers Inc 1 star review on 7th July 2024
Oksana LaRue
8
Anonymous
Anonymous  // 01/01/2019
BEWARE OF THIS FLORIST. Very disappointed in this florist. I live in Texas and I was sending my friend a birthday bouquet who lives in Mountain View. The round vase bouquet is what I ordered but the second picture is what my friend got. The florist tried to say that the flowers were not in season and if that were so, they could at least try to match the coloring as well as the vase instead of a cheap Walmart looking vase. Not only did I pay extra to have the flowers delivered before 1:00, they were not delivered until late in the afternoon. I'm trying to figure out how they have such high reviews. Maybe they just screw those over that order from another state, thinking they won't see what they really sent but from the other reviews for Just Flowers, this seems to be a recurring problem for this florist. I feel like a full refund is an order but I don't think that will be happening since they only volunteered a ten-dollar credit. I will never order from them again. Expensive lesson learned.
Just Flowers Inc 1 star review on 27th April 2026
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Posted 3 weeks ago
The arrangement delivered looked nothing like the website representation picture. It was actually horrible with mainly greenery, the florist should be ashamed. I paid 84.99 and 27.24 for delivery fee which totalled 102.23. Worst flowers I've ever sent. Have tried to request a refund, customer service could care less.
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Posted 4 weeks ago
Definitely didn’t get what I ordered. They were difficult to get a hold of and would not replace that as their guarantee states. Highly recommend not to use.
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Posted 1 month ago
Ordered flowers for my granddaughters birthday. They pretended to be working with a local florist that didnt deliver them. Contacted them they told me some bs that a local florist tried to deliver and nobody was home that they would be delivered that day. Again no flowers. Now they say they're going to contact the local florist. Yea to late my credit card company already reversed the charges. These people are horrible and I believe not a legit company at all!
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Posted 1 month ago
Called to order and deliver to patient in hospital. Told it was going to be delivered next day. Got an email next day said they could not deliver no explanation then called them to ask why and was put on hold for 1hr. Hug up so I sent them a response why. Then said replied would require another amount for delivery. Not accepting they would cover the 2nd delivery charge and would guarantee me next day delivery. Next day came new email would deliver with no vase and no chocolate. I canceled the order and now I'm waiting for credit card credit. Let's see how long that will take. This is the worst place as I will next order from this establishment again. Terrible Terrible service. Buyer beware.
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Posted 1 month ago
Flowers delivered looked nothing like what was ordered and paid for I ordered a birthday bouquet from JustFlowers.com based on a specific arrangement pictured on their website. The bouquet I selected was a beautiful arrangement featuring pink gerbera daisies, green hydrangea, and two yellow roses that had sentimental meaning. I also paid an additional fee for a bouquet of four birthday balloons to be included with the delivery. Unfortunately, what was delivered looked nothing like the arrangement that was advertised. The bouquet that arrived did not contain the gerbera daisies, the green hydrangea, or the yellow roses that were clearly shown in the photo on the website. Instead, the arrangement contained completely different flowers, including large yellow lilies and red roses, creating a totally different look and color palette from what was ordered. The vase was also not the same style as the one shown online. In addition, although I paid for four balloons, only one balloon was delivered. While I understand that florists may occasionally substitute flowers, reasonable substitutions should still resemble the arrangement that was advertised. In this case, the flowers, colors, and overall design were entirely different, and the paid add-on items were not delivered as ordered. This purchase was meant to be a thoughtful birthday gift for a friend, and it was disappointing to see something so far from what was selected and paid for. Based on this experience, I would caution others ordering through this company and hope they will address this issue and ensure customers receive products that reasonably match what is advertised.
Just Flowers Inc 1 star review on 6th March 2026 Just Flowers Inc 1 star review on 6th March 2026
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Posted 2 months ago
The absolute worst experience, would not recommend at all! Ordered flowers for my mother in the hospital, website said same day delivery...didn't happen...not even the next day either. I tried to cancel and guess what, getting the run around even though they are absolutely at fault. No refund and no flowers because she has been releases from hospital and 45 minute drive from.flourist now that they aren't wanting to do. Said they will refund me 15$ of the 75$ I paid and literally got nothing! Absolutely ridiculous
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Posted 2 months ago
DO NOT ORDER FROM JUSTFLOWERS.COM!!!! I ordered a "premium" bouquet and what was delivered was less than half of what you'd expect. In the 20 years of ordering flowers for friends and family all over the country, this is by far the biggest ripoff.
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Posted 2 months ago
Do NOT use JustFlowers.com. This company appears to operate as nothing more than a middleman, and our experience was extremely frustrating and disappointing. We ordered flowers for our daughter’s 20th birthday and were promised delivery on Friday. When that didn’t happen, we were told Saturday. By Saturday — after the third call — they admitted they were still waiting to hear back from a florist to even accept the order. Yet somehow, in the same conversation, they assured us the flowers would arrive Sunday. That made no sense. We then called every florist in the college town where our daughter lives and confirmed that no flower shops there are open on Sundays. So there was no realistic way they could deliver as promised. At that point it felt like they were simply telling us whatever would keep the order active, hoping we would accept a late delivery on Monday — which would have been after her birthday and completely defeated the purpose. This wasn’t just a delay. It was repeated missed commitments, lack of transparency, and unrealistic promises for a time-sensitive occasion. If you want flowers delivered on time, order directly from a real local florist. Using this service was a mistake, and I would strongly warn others to avoid the same experience.
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Posted 2 months ago
Charged more than quoted me. Could not understand the person that was taking the order. I asked twice if she was local she did not answer me. I did not realize it was just Flowers until I had placed my order and went into my bank account. it was the worst experience I’ve ever had ordering anything and I pray to God the order is good or I’m gonna go after them. It’s a poorest customer service I’ve ever had.
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Posted 2 months ago
Order delayed 4 days Ordered red roses but got half dead purple, white, pink and couple red roses. Spent hours needing an interpreter for their customer service. They refused to refund money, called the person who got the dying flowers to check my story, got $15 back on $100+ order. Pathetic experience NEVER ORDER FROM THESE JOKERS!!!!!!!!
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Posted 3 months ago
Ordered Flowers on Saturday 1/17/26 to be delivered on Thursday 1/22/26 they didn’t changed the date to 1/23/26 and to be there before 9 am even paid for express delivery so they would get there faster what a joke they got there after the person left and had to come back and get them what I ordered and what she got was totally different very disappointing and I would never order thru them again
Just Flowers Inc 1 star review on 23rd January 2026 Just Flowers Inc 1 star review on 23rd January 2026
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Posted 3 months ago
Late December 2025, Florence, AZ. What a terrible thing to do to a grieving family. My aunt passed away in Arizona and my uncle and I ordered flowers to be delivered to the funeral home on the Friday before the Monday viewing. There was also a church funeral on Tuesday so the flowers would be then taken to the church with the casket by the funeral home. I arrived in town on Monday afternoon and my uncle informed me that none of the flowers we both had ordered arrived at the funeral home. We were never told the flowers weren't delivered. As we drove to my uncle's house I received a text from JustFlowers informing me that the florist would not deliver my order to the church the next morning unless I paid another $38 (my order was about $150) and my uncle received an email saying the same thing about his order. I immediately called customer service and told them that was unacceptable and then they offered to deliver the flowers for only $22 more then what I had already paid. I refused so they offered to deliver the flowers to my uncle's house AFTER the funeral for only an extra $22. What the hell kind of company thinks you can trap families into paying exorbitant fees last minute to do the job that they already agreed to do the week before the funeral? It's obvious they thought i would freak out about not having any flowers at the funeral and would agree to pay the extra. I took my uncle to Safeway and we bought 6 vases and a bunch of flowers for $200 and my wife arranged them beautifully and we used them for the funeral. We both got our money back after we let customer service know we weren't going to be swindled by this florist. Will never use JustFlowers again. They should be ashamed of the service they don't provide. They also lied and said the funeral home had refused to allow the delivery on Friday, we checked with the funeral home and the said no one ever called or tried to deliver on Friday. Again, after they failed to deliver on Friday they never contacted either one of us until Monday afternoon about 4:00.
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Posted 4 months ago
Never Delivered Funeral Flowers — Horrible Service JustFlowers.com took my order, then claimed they needed more money because my florist didn’t have the flowers I picked. They never delivered anything — not for my son’s viewing or funeral. They called during the funeral, then again five minutes later. Afterward, they said there were no florists in my area and tried offering a discount and credit. I demanded a refund, which they resisted until I pushed. This company is unprofessional and heartless. Avoid them at all costs.
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Posted 6 months ago
DO NOT USE THIS COMPANY. They will deliver the flowers they choose when they want. There were three variables to my order, the date, the note, and the flowers, and all three were messed up. I did not order roses, who I was ordering for does not like roses, yet that’s what was received. The colors did not match, and I was not contacted for a next step had what I ordered been unavailable. There was no note included in the order despite the note I wrote included in the order receipt. The delivery was a day late despite advertising same day delivery. Customer service was hard to deal with, requiring multiple calls during my work hours to explain the situations with little remorse. I am incredibly disappointed, will not be using this company again and will be leaving honest reviews everywhere I can.
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Posted 10 months ago
Ordered a beautiful plant arrangement online and different and ugly one was received. It’s very expensive and the plant looks like it was bought from a store. Don’t order from this website.
Just Flowers Inc 1 star review on 11th June 2025 Just Flowers Inc 1 star review on 11th June 2025
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Posted 11 months ago
I ordered an arrangement for my Mom for Mother's Day. Scheduled for Saturday delivery. Monday they sent a message saying sorry we couldn't deliver today with no explanation why. Tuesday same message. Wednesday I called. No delivery because the specific flowers weren't available. NO ONE CALLED FOR SUBSTITUTIONS??? That is usually what happens. I asked for a refund. We will see if it shows up in 4-6 business days as I was told. They offered me 10$ off for my delay. Really? You should have at least offered me free 6 day delivery. Lol what a joke they are.
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Posted 1 year ago
Late delivery and wrong flowers - AVOID this site. Bad experience. Won't use JustFlowers.com or any FTD-operated site again. Delivery was a day late, and the bouquet ordered was substituted with completely different flowers. I specifically selected an arrangement including Peruvian lilies, but they shipped purple and white roses. After sending an email with pictures, it took seven call attempts over two days to speak with a representative. Do NOT use JustFlowers.com unless you really don't care what they send or when it will arrive.
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Posted 1 year ago
Flowers were ordered in advance for me by my favorite niece. They called today letting me know that they would be delivering my Mother's Day flowers tomorrow which is Wednesday. They apologize they said they were backed up because it was Mother's Day. No s***!! They back peddled and wanted to give my niece $10 I told him it was not good enough and then they said they would give her $15. This company is irresponsible, unreliable and I strongly advise anybody reading this NOT to do business with these people.
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Posted 1 year ago
The absolute worst experience that I’ve ever had. I ordered flowers on Tuesday for a Sunday delivery for Mother’s Day. My flowers were never delivered, I called to cancel the order. They hung up on me multiple times, I was called back by a manager, who assured me they would be delivered that day. I told him I would keep the order if he could show me, they would be delivered that day, and he made that assurance.They never showed up that day, and never showed up the next day. I called to cancel the order and was hung up on again, and was not able to reach a manager. Amazingly my order shows up in an email as canceled. I urge you to use anyone other than this service
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Posted 1 year ago
Just Flowers Inc is rated 1.0 based on 79 reviews