Mainline Menswear Reviews

2.1 Rating 139 Reviews

28 %

of reviewers recommend Mainline Menswear

Company Reviews

Questions

Metrics

2.1

Based on 139 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Mainline Menswear resolve customer queries?

Helpful Report

(1 week ago)

Greater than 40% of reviewers feedback is Mainline Menswear takes over a week to resolve customer queries.

Helpful Report

(1 week ago)

44.44%

Industry Average

“ When I spoke to customer service I could see why mainline have so many negative reviews. ”

- Daniel bowman

“ weeks… Ordered 500£ worth of cloths 2 weeks ago apparently royal mail let them behind a bin and I've got to wait 30 days to see what royalmail say I've spent 1000s upon 1000s with this site I'll never ever order again customer service and whole company in general is a pure joke ”

- Anonymous

“ Worst customer service ever! Guy, Lewis, actually put me on hold and pretended to talk to his manager. ”

- Martin Bevins

Mainline Menswear Reviews

Customer Service - Bad