NewChic Reviews

3.6 Rating 4,869 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,869 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
1.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Get Answers to Your Questions
Ask a question and get answers from people who are customers of NewChic.
How is NewChic returns process?
(2 years ago)
Greater than 93% of reviewers feedback is NewChic returns process could be better.
(2 years ago)
F

Returns - Difficult

18.75%
Industry Average
The biggest issue is I've been unable to find ANY information on how to returns them so it looks like I'm stuck with them.
- Anonymous
The quality of the material and stitching is very poor. Looked like proper sweatshirts online. In reality they are like cheap, thin, shiny football tops. I would not order again. I would send the lot back but I understand returns are more hassle than it’s worth.
- Anonymous
Clothes turned up; all the shirts were creased like someone slept in them, very odd. Was I given returns?
- Anonymous