“I visited the office store in Manchester arndale centre this morning . The lady served me was called Nilab she was very friendly and helped us find the right pairs off trainers for my son . The ones we wanted wasn’t in stock she offered us a alternative or to order them online . Great customer service will definitely be going back”
“Danielle and Regnel High Wycombe store 88 were fantastic when I became ill in store this morning. So kind and supplied water, assistance from security. I also bought fab boots.”
“I was in the Derry store branch 189 earlier today and found the staff really pleasant and helpful without being pushy. I was looking for boots and a pair of shoes for work and wanted to try on a number of different styles and sizes as with a broad foot my size can vary and nothing was too much bother. I was served by a lovely young lady called Kerrie.”
“Visited store 0198 Bath today. Wanted a mid heel shoe for work. Catherine was very helpful and we looked at some styles on the tablet and she checked her stock levels. I tried some on (I have a wider foot) and managed to find a pair (Sale) that I liked and fitted. The other assistants Jacob & Gem were also helpful. The shop was tidy and well displayed and all staff were courteous and pleasant. Overall a good shopping experience.”
“Love office shoes bought some today and received excellent help and customer experience from Lee. Cabot circus Bristol he was also helpful in being able to order another pair which I will get tomorrow excellent service Thankyou”
“Placed an order online, could not be easier. Collection in store super fast served by grace store 145.
And today had to go back to return item as too big. Now waiting for my exchange hopefully I'll ok as the first delivery”
“Needed Birkenstock footwear for me and my husband. Served by PAIGE at your Newcastle upon Tyne Eldon Square store. Paige provided outstanding service and couldnt be more helpful. Resulted in purchasing three pairs of shoes and we will be back for autumn footwear soon. I highly recommend this store for attentive service with a smile. Paige is a real asset to your company. Thank you.”
“visited branch 88 served by Caitlin very helpful with both my daughter and me, really helpful with my wide fitting sandals and we both purchased shoes that fit perfectly nice shop.
thank you”
“Visited Derby branch 203 today. Served by Sophie who is apparently a trainee at the moment. Can't have wished for better service, very pleasant and couldn't do enough to help. Yes I did buy shoes. I think Sophie is going to be a great asset to your Company in the future. Thanks Sophie”
“I bought 3 pairs of sandals from a lovely assistant Lyndsey at Swansea branch .she was very pleasant knowledgeable and always smiling! Can't fault her or my sandals! X Thank you”
“I rang the store in intu Derby 203
to check if a trainer I wanted was still available and Georgia had a look for me and put them on hold till I got there she was very kind and as soon as I tried them on I New I wanted them thanks”
“Visited Cabot Circus, Bristol branch today. Would like to say I was served by an extremely helpful assistant, Tom. He was very attentive, without being pushy, and he was super-friendly and helpful! Excellent member of staff.”