“I wasn't very happy happy with online service provided but must write a special thank you to "Jas" from Carnaby Street store as she was very helpful with the problem and process I was trying to solve.”
“Fantastic, restored my faith in online shopping, used country attire and was scammed, went to office and kept to there promise, even received 2 days earlier than expected.”
“My partner and I were served by Anya and her colleague, in store 195. They were both really helpful and very pleasant, nothing was too much trouble for them. I left the shop feeling really happy with not only my purchases but the customer service we received. Well done guys, very friendly, very polite and offered really good advice about the products. Thank goodness for store 195.”
“Visited the bullring store today nikita and Hassan and Charlotte and Justin were really friendly and helpful. It was nearly closing time when we went in the store but staff wasn’t on to us to leave in fact they were telling us to try the trainers on for Comfort. The Service in the bullring Office store is always out standing I normally get served by Matt and Justin there both brilliant.”
“I visited your Grimsby store and I must say that Will was really helpful even though I was a bit of a pain dithering about, must say he has a lot of patience and very good customer relations. All the staff were very friendly and helpful.”
“I VISITED THE LIVERPOOL STORE ON 25TH FEBRUARY (branch 176) AND WAS SERVED BY A LOVELY ASSISTANT SARAH. THE SHOES I WANTED WERE NOT IN STORE SO SARAH CHECKED THE AVAILABILITY AND INFORMED ME THAT SHE HAD FOUND A PAIR AND AS I NEEDED THEM BY SATURDAY 29TH FEBRUARY SHE SUGGESTED NEXT DAY DELIVERY AND AS I WAS IN THE STORE SHE KINDLY PROCEEDED WITH THE TRANSACTION. I WANT TO THANK SARAH FOR ALL HER HELP SHE WAS FRIENDLY ,HELPFUL,AND PATIENT AMOUNTING IN EXCELLENT CUSTOMER CARE SKILLS .”
“I visited the Office shop in the White Rose Centre Leeds this week & was served by a very pleasant assistant called Kieran. Kieran told me that if they didn't have my size in stock that I could have a pair delivered next day free of charge to my home address from their warehouse. What a brilliant service. They actually did have my size in stock so went home with my beautiful very comfortable gold sandals.”
“Would just like to say how helpful Angela was st your Norwich store on Friday 21st Feb...I work in retail and know how important customer service satisfaction is.”
“Shopping in the cork store Emma the store manager was so helpful . She went out of her way to make sure My daughter got her shoes for her confirmation and nothing was a problem. I would definitely shop in office again and would recommend to my friends .thank you Emma who made my shopping trip easy .”
“Visited office shop in Bluewater and was seen by Hannah, store no43. She was very helpful and friendly, and was able to oblige us with all we needed. Very nice young lady a credit to the store.
Tham
Thank you.”
“Bought my Dr Martins ankle zip boots from Leicester Office store.
Staff all extremely friendly and helpful with offering good advice when buying boots.
Love the boots.”
