Overstock.com Reviews

Name: Overstock.com
Rating: 2.01

2.0 Rating 136 Reviews

25 %

of reviewers recommend Overstock.com

Company Reviews

Questions

Metrics

2.0

Based on 136 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 48%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Overstock.com 1 star review on 30th March 2023

Kim E

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got an AWESOME deal on this "Surya Crash Cherry 4'x6' Area Rug" after test shopping a few other area rugs from other venders - this "Surya Crash Cherry 4'x6' Area Rug" was an instant hit with me for both PRODUCT and PRICE - thanks guys; keep up the good work!”

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Posted 5 years ago

“I've made approximately six or seven purchases now from overstock.com. The items that I have purchased from them I have found to be high quality and I am extremely happy with the purchases. Overstock gives a very accurate description of the items and I have come to trust that when I buy from them I'm going to get a high-quality item with no surprises. Overstock themselves fill the orders quickly and they've been in good condition when they arrive. I have no hesitation about ordering from Overstock. I know when I do I'm going to be happy with my purchase!”

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Posted 5 years ago

“Great customer service and good prices along with a great selection of products.”

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Posted 6 years ago

“Great customer service and good prices along with a great selection of products.”

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Posted 6 years ago

“My orders were shipped & received very quickly. When I had an issue about an order that showed it had been delivered, but I didn't receive it, I called and they handled it right away & kept in contact with me until I confirmed the receipt of the replacement that was shopped. Very nice customer service, and they really listened to what I had to say. It is a pleasure doing business with this Company. Everything I have ordered has been superb!”

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Posted 6 years ago

“Order was in excellent condition and arrived timely. Patricia”

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Posted 6 years ago

“Good range with prices to match.”

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Posted 6 years ago

“softness, quality and color. I need an additional set of pink pillow cases”

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Posted 6 years ago

“Shipping was on time - I had to make an exchange and they did that in a very timely matter as well. Plus I love the product and plan on going back for more.”

Helpful Report

Posted 6 years ago

Overstock.com is rated 2.0 based on 136 reviews