Overstock.com Reviews

Name: Overstock.com
Rating: 1.99

2.0 Rating 141 Reviews

24 %

of reviewers recommend Overstock.com

Company Reviews

Questions

Metrics

2.0

Based on 141 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Overstock.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Overstock.com 1 star review on 30th November 2024

Anonymous

Overstock.com 1 star review on 22nd October 2024

Anonymous

Overstock.com 1 star review on 30th March 2023

Kim E

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got an AWESOME deal on this "Surya Crash Cherry 4'x6' Area Rug" after test shopping a few other area rugs from other venders - this "Surya Crash Cherry 4'x6' Area Rug" was an instant hit with me for both PRODUCT and PRICE - thanks guys; keep up the good work!”

Helpful Report

Posted 6 years ago

“I've made approximately six or seven purchases now from overstock.com. The items that I have purchased from them I have found to be high quality and I am extremely happy with the purchases. Overstock gives a very accurate description of the items and I have come to trust that when I buy from them I'm going to get a high-quality item with no surprises. Overstock themselves fill the orders quickly and they've been in good condition when they arrive. I have no hesitation about ordering from Overstock. I know when I do I'm going to be happy with my purchase!”

Helpful Report

Posted 6 years ago

“Great customer service and good prices along with a great selection of products.”

Helpful Report

Posted 7 years ago

“Great customer service and good prices along with a great selection of products.”

Helpful Report

Posted 7 years ago

“My orders were shipped & received very quickly. When I had an issue about an order that showed it had been delivered, but I didn't receive it, I called and they handled it right away & kept in contact with me until I confirmed the receipt of the replacement that was shopped. Very nice customer service, and they really listened to what I had to say. It is a pleasure doing business with this Company. Everything I have ordered has been superb!”

Helpful Report

Posted 7 years ago

“Order was in excellent condition and arrived timely. Patricia”

Helpful Report

Posted 7 years ago

“Good range with prices to match.”

Helpful Report

Posted 7 years ago

“softness, quality and color. I need an additional set of pink pillow cases”

Helpful Report

Posted 7 years ago

“Shipping was on time - I had to make an exchange and they did that in a very timely matter as well. Plus I love the product and plan on going back for more.”

Helpful Report

Posted 7 years ago

Overstock.com is rated 2.0 based on 141 reviews