Overstock.com Reviews

“ After a month of emails Overstock agreed to return $61 of $334 purchase price but refused to take full responsibility for the inaccurate description. ”

“ Showed the final amount after the discount but once payment was submitted the price charged was without the discount. ”

“ Should have paid full price from more reputable retailer. ”

“ I am very disappointed that my delivery is later than promised. I made my order to have it in time for my Thanksgiving dinner, as promised. This has happened to me more than once so don't expect your delivery on time ”

“ Excellent merchandise fast delivery of anything you might need for your home. Furniture included ”

“ Didn't request returns because they were minor but the boxes they came in where in terrible shape. ”

“ You can also get free returns for in-store credit refund if you will join our club o membership for only $19. ”

“ Along with the set, I purchased their Club O membership with the impression I would have "hassle free free returns" as this is what came up when I put the furniture in my cart. ”

“ Ordered the item. It never shipped and then a nightmare trying to get any information or a refund.... terrible experience. Still waiting for USD1980 refund more than 1 month. ”

“ What we can do is to initiate a return for the item however if the item has no defect or damage, the label cost will be deducted from your refund. ”

“ I returned the cheaper item and was refunded for the more expensive item, minus $40 return postage! Trying to do what’s right, I called and explained and they took back the entire credit, but they never gave me any refund at all for the item I returned. ”

“ Horrible customer service and horrible manufacturer customer service of product I purchased. I purchased 3 bar stools in late April. My new home was ready in late June. When I opened the boxes, one stool was damaged. Neither overstock nor the manufacturer would do the right thing. To add insult to injury, the 3 chairs were $375 cheaper! I will never shop there again. ”

“ They are horrible with customer service. I purchased 3 bar stools. $900+. I was moving into a new house in July. I opened the box and one is damaged. Neither they nor the manufacturer will replace it. To top it off, they are now $375 cheaper than what I paid. They did nothing to help me. They do not care. I just bought a fan from them. I would not have had I known how horrible they are. Never shopping there again. ”

“ Their customer service is terrible. ”