Overstock.com Reviews

2.0 Rating 146 Reviews

23 %

of reviewers recommend Overstock.com

Company Reviews

Questions

Metrics

2.0

Based on 146 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Overstock.com deliver? How long does Overstock.com take to deliver? Does Overstock.com deliver on time? How is accuracy and good condition of items delivered by Overstock.com?

Returns

How is Overstock.com returns process?

Customer Service

How can I contact Overstock.com? How quickly does Overstock.com resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Overstock.com.

Visit Website

How do I contact Overstock.com?

Helpful Report

(1 week ago)

You can contact Overstock.com by Email, Telephone and Live Chat.

Helpful Report

(1 week ago)

33.33%

Industry Average

“ They are horrible with customer service. I purchased 3 bar stools. $900+. I was moving into a new house in July. I opened the box and one is damaged. Neither they nor the manufacturer will replace it. To top it off, they are now $375 cheaper than what I paid. They did nothing to help me. They do not care. I just bought a fan from them. I would not have had I known how horrible they are. Never shopping there again. ”

- Mary Ann

“ Their customer service is terrible. ”

- lisa

“ I tried to take it off and it wouldn’t allow me so I called customer service. ”

- Debbie

Overstock.com Reviews

Customer Service - Bad