ozwashroom Reviews

Name: ozwashroom
Rating: 4.43

4.4 Rating 1,391 Reviews

86 %

of reviewers recommend ozwashroom

4.4

Based on 1,391 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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ozwashroom 5 star review on 13th December 2024

Michelle Sellwood

ozwashroom 4 star review on 21st April 2021

Glenn

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service and help!”

Helpful Report

Posted 10 months ago

Dear Travis, Thank you so much for your fantastic 5-star rating of ozwashroom! We are thrilled to hear that you had a great experience with us. Your feedback means a lot to us and will motivate our team to continue providing excellent service. "Fantastic service and help!" We strive to deliver the best service possible, and it's wonderful to know that we were able to assist you. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. Once again, thank you for choosing ozwashroom and for taking the time to share your positive experience. We truly appreciate your support. Best regards, Ian

Posted 10 months ago

“We get our soap from OzWashroom and we find it to be great value for money with great customer service and prompt delivery.”

Helpful Report

Posted 10 months ago

Dear Laura, Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your kind feedback and are thrilled to hear that you find OzWashroom to be great value for money. Providing excellent customer service and ensuring prompt delivery is our top priority. We are delighted to have you as a satisfied customer and look forward to serving you again in the future. If you need any further assistance, please do not hesitate to reach out to us. Warm regards, Ian

Posted 10 months ago

“Fast response, quick follow ups, excellent service all round”

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Posted 10 months ago

Dear Joe, Thank you so much for taking the time to leave us a 5-star rating for ozwashroom! We truly appreciate your support. Fast response, quick follow ups, and excellent service all round are at the core of what we strive to provide to our valued customers like yourself. Your satisfaction is our top priority, and we are thrilled to know that we have met your expectations. If there is anything else we can do for you, please don't hesitate to reach out. Once again, thank you for your kind words and for choosing ozwashroom. Best regards, Ian

Posted 10 months ago

“Great service thanks”

Helpful Report

Posted 10 months ago

Dear Claire, Thank you so much for your wonderful 5-star rating of ozwashroom! We truly appreciate your support and it means a lot to us. Great service, thanks! If there is anything else we can assist you with or if you have any further feedback, please feel free to let us know. We are always here to help. Thank you again for choosing ozwashroom, and we hope to have the pleasure of serving you again in the future. Warmest regards, Ian

Posted 10 months ago

“Excellent communication. Fast efficient website ordering and Delivery.”

Helpful Report

Posted 10 months ago

Dear Joanne, Thank you so much for your wonderful 5-star rating of ozwashroom! We sincerely appreciate your support and loyalty as a customer. We're thrilled to hear that you found our communication excellent and our website ordering and delivery process fast and efficient. We strive to provide our customers with the best experience possible, from start to finish. Thank you for choosing ozwashroom and being a loyal customer. We value your trust and look forward to serving you again in the future. Best regards, Ian

Posted 10 months ago

“The best one stop shop for all washroom products”

Helpful Report

Posted 10 months ago

Dear Urban, Thank you so much for your outstanding 5-star rating of ozwashroom! We greatly appreciate your feedback and we're thrilled to hear that you had a wonderful experience with us. At ozwashroom, customer satisfaction is our top priority, and we continuously strive to provide the best one stop shop for all washroom products. We're glad that our products have met your expectations and provided you with a satisfying solution for your washroom needs. Your loyalty as a customer means a lot to us, and we are truly grateful for your ongoing support. We look forward to serving you again in the future and providing you with excellent products and service. Once again, thank you for your kind review and for choosing ozwashroom. Warm regards, Ian

Posted 10 months ago

“Very easy to order and prompt despatch”

Helpful Report

Posted 11 months ago

Dear Yvonne, Thank you so much for your fantastic 5-star rating! We greatly appreciate your support and loyalty as a valued customer of ozwashroom. We are thrilled to hear that you found our website very easy to order from, and we take pride in our prompt dispatch services. Your satisfaction is our priority, and we will continue to strive for excellence in delivering a seamless shopping experience. Once again, thank you for your kind words and for being an outstanding customer. We truly value your continued support. Warm Regards, Ian

Posted 10 months ago

“Fantastic quality! Fast delivery and very easy to order! Thank you!”

Helpful Report

Posted 11 months ago

Dear Cassandra, Thank you so much for your wonderful 5-star rating of Ozwashroom! We truly appreciate your feedback and are thrilled to hear that you found our products to be of fantastic quality. We also take pride in our fast delivery service and user-friendly ordering process, and we are glad to know that it met your expectations. Once again, we extend our heartfelt gratitude for choosing Ozwashroom. If you require any further assistance or have any questions, please feel free to reach out to us. Thanks again for your support! Best regards, Ian

Posted 10 months ago

“Couldn't be happier with the service. Internet dropped out and they rang back to confirm & complete my order. I paid for express delivery and had it first thing the next morning. Well done. Will definitely be a return customer.”

Helpful Report

Posted 11 months ago

Dear Peter, Thank you so much for your glowing 5-star rating of ozwashroom! We truly appreciate your kind words and are delighted to hear that you couldn't be happier with our service. We understand how frustrating it can be when the internet drops out, but we're glad we were able to reach out and confirm your order promptly. It's fantastic to know that our express delivery option exceeded your expectations, and that you received your order first thing the next morning. We're thrilled to have played a part in making your experience with us seamless and efficient. Your satisfaction means everything to us, and we couldn't be more grateful for your support. We will always strive to provide outstanding service for customers like you. We look forward to serving you again in the future as a return customer. Thank you once again for choosing ozwashroom! Warm regards, The ozwashroom Team

Posted 11 months ago

“Great service and fast delivery, product always of a top qulaity standard,”

Helpful Report

Posted 11 months ago

Dear Caroline, Thank you so much for your 5-star rating of Ozwashroom! We truly appreciate your feedback and support. Your kind words about our great service and fast delivery are very encouraging. We take pride in providing top-quality products to our customers, and we're thrilled that you've recognized that. Once again, thank you for choosing Ozwashroom. We look forward to serving you again in the future! Best regards, Ian

Posted 11 months ago

“Easy to use site, responsive customer service, and good prices. Couldn't ask for more!”

Helpful Report

Posted 11 months ago

Thank you so much Anon, For taking the time to give us a 5-star rating! We greatly appreciate your positive feedback about our website. We always strive to provide an easy-to-use platform for our customers. It's fantastic to hear that you found our customer service to be responsive and our prices to be reasonable. We couldn't ask for a better compliment! Thank you again for choosing ozwashroom, and we look forward to serving you in the future. Regards Ian

Posted 11 months ago

“We love the wall press button soap dispenser that ozwashroom supplied and the helpful discussion with staff followed by the prompt delivery.”

Helpful Report

Posted 1 year ago

Dear Helen, Thank you so much for your outstanding 5-star rating of ozwashroom! We truly appreciate your kind words and support. We're thrilled to hear that you love the wall press button soap dispenser we supplied and that our staff could assist you with any questions you had. Delivering your order promptly is always our utmost priority. Once again, thank you for choosing ozwashroom, and we look forward to serving you again in the future. Best regards, Ian

Posted 1 year ago

“Great product. Speedy delivery”

Helpful Report

Posted 1 year ago

Dear Stacy, Thank you so much for taking the time to rate ozwashroom with a fantastic 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Great product. Speedy delivery. Your feedback means a lot to our team, as we strive to provide exceptional products and ensure prompt delivery to all of our valued customers. It's wonderful to know that we have met your expectations in these areas. Once again, we sincerely appreciate your kind words and your high rating. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us. We're always here to help! Best regards, Ian

Posted 1 year ago

“Very easy to order and delivery came quickly”

Helpful Report

Posted 1 year ago

Dear Ronald, Thank you so much for the amazing 5-star rating of ozwashroom! We truly appreciate your kind words and continued loyalty. We're thrilled to hear that your experience with us was superb, and that you found our ordering process incredibly easy. We pride ourselves on providing a seamless and efficient service, so it's great to know that we exceeded your expectations. Additionally, we're thrilled that your delivery arrived promptly. We understand the importance of timely deliveries and strive to ensure our customers receive their orders in the fastest possible time. Thank you once again for your continued support as a loyal customer. We truly value your business and look forward to serving you in the future. Best regards, Ian

Posted 1 year ago

“Great service - arrived within the week”

Helpful Report

Posted 1 year ago

Dear Anon, Thank you so much for your outstanding 5-star rating of OzWashroom! We are thrilled to hear that you had a great experience with our service. Your feedback means a lot to us and we truly appreciate your support. We always strive to provide the best products and services to our customers, ensuring a seamless and efficient experience. We are delighted to know that your order arrived within the week, and we hope it met all your expectations. Once again, thank you for taking the time to share your positive experience. We look forward to serving you again in the future! Best regards, Ian

Posted 1 year ago

“The only complaint that I have is with Aus Post, they don't deliver to the nominated address and goes to two different locations Post pick up in Pakenham for collection.”

Helpful Report

Posted 1 year ago

Hi John, Thanks for the great 5 star review. Yes unfortunately delivery is out of our control, sorry. Regards Ian

Posted 1 year ago

“Great service, fast delivery”

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Posted 1 year ago

Hi Glenn, Appreciate your 5 star review. Regards Ian

Posted 1 year ago

“Friendly service, quick delivery, quality product.”

Helpful Report

Posted 1 year ago

Dear Helen, Thank you so much for giving us a 5-star rating on ozwashroom! We greatly appreciate your kind feedback. It is customers like you who make our job so fulfilling. We are thrilled to hear that you found our service friendly, delivery quick, and our products of high quality. Your satisfaction is our top priority, and we are committed to continuously providing the best experience possible. Once again, thank you for your review and for choosing ozwashroom. We look forward to serving you again in the future. Warm regards, Ian

Posted 1 year ago

“The reason I gave a five star is because the first Hand dispenser we received had no keys and no swivel in it. I’ll let you know straight away and sent you photos and you replaced it with no hesitation. We really could not be happier. Thank you so much. I would highly recommend you to anybody.”

Helpful Report

Posted 1 year ago

Dear Linda, Thank you so much for your amazing five-star rating of ozwashroom! We truly appreciate your kind words and recommendation. We are thrilled to hear that you are extremely satisfied with our service. We apologize for the inconvenience you experienced with the initial hand dispenser. However, we are grateful that you promptly informed us and provided photos. We were more than happy to address the issue and swiftly replace it for you. Customer satisfaction is our top priority, and it brings us immense joy to know that we were able to meet your expectations. We sincerely appreciate your trust in our products and services. Once again, thank you for your generous rating and recommendation. We would be honored to serve you or anyone you refer to us in the future. Warmest regards, Ian

Posted 1 year ago

“The website was simple and the delivery was very fast. Very happy Thank you”

Helpful Report

Posted 1 year ago

Dear Anon, Thank you so much for your fantastic 5-star rating of ozwashroom! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Your kind words mean a lot to us. We're delighted that you found our website user-friendly and convenient, and we're especially pleased to hear that our delivery service exceeded your expectations in terms of speed. Making our customers happy is always our top priority! Once again, thank you for taking the time to share your feedback with us. We are grateful to have you as a satisfied customer, and we look forward to serving you in the future. Warm regards, Ian Ozwashroom Customer Support

Posted 1 year ago

ozwashroom is rated 4.4 based on 1,391 reviews