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Perch & Parrow Reviews

1.5 Rating 40 Reviews
10 %
of reviewers recommend Perch & Parrow
1.5
Based on 40 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 18%
Accurate And Undamaged Orders
Greater than 53%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week
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Perch & Parrow 1 star review on 28th July 2020
Alan Stevenson
Perch & Parrow 1 star review on 28th July 2020
Alan Stevenson
Perch & Parrow 1 star review on 21st July 2020
Peter
Perch & Parrow 1 star review on 21st July 2020
Peter
Perch & Parrow 1 star review on 21st July 2020
Peter
Anonymous
Anonymous  // 01/01/2019
3 stars, since it looks like I will actually receive the items I paid for, though it's been a drawn out ordeal. Their website looks so nice, and the range is great. But that's where the good experience stops. After checking out, there was minimal communication. I got my invoice and an email saying there were stock issues, with further info to come. None did. However, of the 2 identical cushions I ordered, one magically turned up a few days later - but with no identifying packaging or enclosed documentation. 0 communication on where the second cushion was, so I contacted customer service. I got a reply saying they would speak to the warehouse and ship it. Then heard nothing for another week until I followed up again. Now I have a tracking link, and it looks like I will receive the rest of my order! So the fact that in the end I'm getting what I ordered means 3 stars - but it's been a pain along the way. Honestly, only shopped here because everywhere else had run out of stock of this specific cushion and I HAD to have it...
Helpful Report
Posted 6 years ago
Perch & Parrow is rated 1.5 based on 40 reviews