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Peter Christian Reviews

3.0 Rating 40 Reviews

45 %

of reviewers recommend Peter Christian

Company Reviews

3.0

Based on 40 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Live Chat, Telephone

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Peter Christian 1 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been ordering from Peter Christian for quite a number of years and I have never had any problems what so ever. This includes returns, ordering or any other problems that I may have had. Communication between myself and Peter Christian has always been of the highest standard. Edward Rockley”

Posted 2 years ago

“The men’s cotton & silk chinos were delivered today and looked as if they had come out of the linen basket!! So badly creased and even after ironing, it was impossible to remove all the creases. This is no way to sell or deliver gentlemen’s garments. Very disappointing.”

Posted 2 years ago

“Totally disinterested. I have copied a review from a year ago, which sums up their attitude perfectly: "The worst customer service I have ever experienced. These people are dishonest. Don’t try and return goods, they will find ever possible way of wriggling out of their commitment. Called customer services and they were extremely rude and unhelpful. Don’t waste your money, there are plenty of other good online suppliers".”

Posted 3 years ago

“excellent service with prompt delivery, perfect fit & high quality & style !!”

Posted 3 years ago

“I have sent you many emails re some faulty trousers and have never had any response except an automatic reply. I am amazed and appalled at your attitude to your customers. Product is nearly always good until you have a problem. NOT HAPPY!!!!!”

Posted 3 years ago

“Excellent product and customer contact corduroy trousers.”

Posted 4 years ago

“Not a good value for money at all! My First order stockings for gents ref no : 521084 was very loose & was not able to hold up on my foot & was dropping. Very disappointed & will never order again !!”

Posted 4 years ago

“I’ve bought my husband’s trousers from Peter Christian on different occasions; two pairs of corduroy and two pairs of chinos. Each order arrived within a day or two with return labels included for free returns. The quality of the trousers is superb, as described and my husband finds the corduroy ones extremely comfortable to wear. They also wash well and remain true to size. I can’t comment on returns because we haven’t had to return anything. Regarding the price we are a low income family but would still rather pay a bit more for a superb quality garment that will last, and £50 seems an extremely reasonable price to pay for a pair of trousers of the quality of these. They have made a rather fussy customer and his wife very happy.”

Posted 4 years ago

“My experience with Peter Christian is entirely contrary to that of some of these reviews. I have dealt with this company for years and never experienced any thing but good, prompt service and courtesy. The quality of the goods has always been excellent and any request for exchange dealt with efficiently. They have become my first stop outfitter.”

Posted 4 years ago

“The worst customer service I have ever experienced. These people are dishonest. Don’t try and return goods, they will find ever possible way if wriggling out of their commitment. Called customer services and they were extremely rude and unhelpful. Don’t waste your money, there are plenty of other good online suppliers.”

Posted 4 years ago

“I am delighted with the product, a jacket, particularly the traditional fit. Quite difficult to obtain a traditionally fitting jacket these days unless you are a skeleton! I was equally delighted with their response when one of the cuff buttons came off almost straight away, hardly a disaster. They could not have been more helpful over the phone, more buttons appeared through the post immediately. I reckon one of the best measures of customer service is how they react when something goes wrong, even when it is trivial such as in this case, so they score highly in my book. Thank you.”

Posted 4 years ago

“Hmmm! Ordered jumper for husband in November 2018 but not in stock so got a similar one elsewhere. Received yesterday May 15 2019 (!) as back in stock. I was told to return it for a full refund. I see on despatch note that they don't hold our card details but they certainly had mine six months later, or else took my payment for an item not in stock six months ago. Won't be using them again.”

Posted 4 years ago

“Great products but don't expect an honest response if any from Customer Service”

Posted 5 years ago

“Paid for next day delivery,no delivery.Goods supposedly despatched,Customer Service blaming Paypal for incomplete address even though postcode was correct and Paypal never failed in the past.Attitude unhelpful.”

Posted 5 years ago

“Very good quality clothing and prompt delivery.”

Posted 5 years ago

“Ordered 3 pairs of trousers last week ,very pleased with cut ,colour and material (Moleskin) Arrived very quickly. Had previously ordered a harris tweed jacket that I was so pleased with, Top quality. Would highly recommend using Peter Christian”

Posted 6 years ago

“selected items but was UNABLE to pay for them! no page appeared to enter card details and even Amazon Prime would not function for payment. Time wasting and frustrating, Will buy elsewhere.”

Posted 6 years ago

“Prompt service when ordering and also helpful staff when having to make a return. (The return was a present a size to small)”

Posted 6 years ago

“Terrible customer service, do not buy from these. All emails ignored, just interested in taking your money.”

Posted 6 years ago

“Well they didn't make me entirely happy. The product was good but it was delivered in a plastic bag with the shirt itself in another plastic bag and the shirt was badly screwed up to the extent that the invoice and letter inside was actually torn -- the shirt fortunately wasn't. For something that cost £45 plus p&h I thought that was poor. Certainly when compared with the shirt I bought from Thomas Pink the previous week. This also cost £45 plus p&h but came in a sturdy white box, wrapped in tissue paper. Much more impressive!”

Posted 6 years ago

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Peter Christian is rated 3.0 based on 40 reviews