Peter Christian Reviews

Name: Peter Christian
Rating: 2.95

3.0 Rating 41 Reviews

44 %

of reviewers recommend Peter Christian

Company Reviews

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3.0

Based on 41 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Live Chat, Telephone

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Peter Christian 1 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

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“Very disappointing experience. I ordered weeks ago and my card was charged immediately, rather than at the time of shipping, as is customary. I have made multiple inquiries. Finally, today I was informed that the item was back ordered. This was in response to yet another inquiry. At no time was I advised as such and asked if I wished to wait. This has been an abysmal customer service experience. (Once in the past I received the wrong size and resolving that issue was not easy). I’m afraid that Peter Christian does not respect its customers.”

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Posted 3 months ago

“Congratulations to Peter Christian on every count! I recently ordered two pairs of men’s corduroy trousers. Not only did these arrive in very good time, but they are, without a shadow of doubt, the very best cords I have ever purchased from any source. Top quality material, professional tailoring, perfect fit. Other brands I have bought over the years, some of them considerably more expensive, have not fulfilled their promise. All best wishes to you from a highly satisfied customer in N. Ireland.”

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Posted 10 months ago

“Been a customer on and off for years. Always good service and almost always good products. Latest buy is a couple of denim shirts. One, light blue has buttons - excellent. The other, dark blue, good material and very well made, has "Poppers", rather tricky for elderly fingers, but I'm managing!”

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Posted 10 months ago

“No bad experience, just read too many bad reviews. I was ready to order a few pairs of pants but I take reviews seriously. I'll have to wait and see.”

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Posted 1 year ago

“Cardigan is pretty much fantastic. Love the red. The fit is spot on. Comments galore. Thank you so very much. Worth every penny. Regards Ian henniker.”

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Posted 1 year ago

“In contrast to the unhappy customers here, I have experienced nothing but great service from PC in the UK. This week I ordered four pairs of trousers on Tuesday, which were delivered on Thursday. All are very well made in great colours. Previously, I have had to return some trousers as they were too long (I usually take a 31" leg but with Peter Christian 29" is long enough) and had a refund without any questions very quickly.”

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Posted 1 year ago

“I did not receive my package and they are not refunding my money worst customer service not flexible at all.”

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Posted 1 year ago

“I like their clothes but made the mistake of visiting their only shop. The women who answered the door was very reluctant to let us in pointing out " it's lunchtime and you should have made an appointment. As far as I could see the shop was very scantily stocked. So shop on line and avoid the curmudgeon on the door”

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Posted 1 year ago

“I was intrigued by the advertisement in the Wall Street Journal. Not knowing anything about this company I sought out some reviews. As mentioned by another reviewer, it appears that something has gone terribly wrong with customer service in the past year. Will hold off on ordering until I see some sort of explanation/reassurance from the company”

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Posted 1 year ago

“We have no problem with the trousers only your customer service. Having bought six pairs we returned two pairs for a refund which after ten days has still not arrived. One of the people I spoke to was actually quite rude. This is the worst service I think we have ever received. After threading other reviews I am beginning to lose all confidence in you. Your questions do not allow for NO refund being sent.”

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Posted 1 year ago

“Was just ready to order some for my husband but read the reviews. It seems a year ago, service was impeccable, but lately not so much. This put me off, alas. Plus it’s always difficult dealing with a foreign country and their postal systems/customs. Too bad”

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Posted 1 year ago

“I generally am an easy fit for pants. I ordered my size from Peter Christian but they fit poorly and unevenly. Additionally the color was far brighter and saturated than portrayed in their website and yes my monitor is well calibrated. They took no responsibility, charged me $10.00 return fee, waited several weeks before return shipping after I had delivered to carrier and weeks later confirmed receipt of return. At that point they informed me it would be two to three weeks before a credit for the original purchase price only would appear on my credit card. I await that day and would NOT recommend purchasing from Peter Christian. This merchant does NOT respect its customers.”

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Posted 1 year ago

“Do not order from this company! No delivery of my order even after more than a month. Customer service does not answer their e-mails and when I call them, they either don't answer at all or whoever answers says that they cannot help.”

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Posted 1 year ago

“All well, until you have need to complain, hiding behind some sort of automated system ! It would seem that of the '10,000 pairs of identical shorts sold this year alone' mine were the only pair to be reported as faulty ! As regards concern or any sense of urgency to rectify - forget it, it's not a priority to this company.”

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Posted 1 year ago

“I ordered chinos- not a good cut for me- not their fault. When I went to return them I had to pay $10 for a return label. 2 months later after multiple emails to customer service and auto responses, I was credited my original purchase amount- not the $10 return charge. Not worth the experience!”

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Posted 2 years ago

“Chinos that don't cut you up underneath well made got nearly every colour 10/10 looking for colourful jackets to go with Chinos”

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Posted 2 years ago

“Great customer service. I had to return an item (my fault) and it was made very simple by the customer care person I spoke to. I am pleased with the cords I bought and will be buying more stuff in the future”

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Posted 2 years ago

“I bought a top quality three piece tweed suit at a very reasonable price, and in a traditional cut which is now very difficult to find off the peg. Tip to purchasers: if you wish for turn-ups, buy long for your size and a tailor will make them for you at little cost. With regard to some earlier comments, when I have had to return items, eg for a different size, I have found the Company helpful and prompt. In this case, a small problem with the pressing of the jacket was quickly remedied.”

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Posted 2 years ago

“So far, so good! I bought 3 pairs of cords, my first purchase. Beautiful and high quality. Ill wear them all winter. Also, bought a sweater that is very handsome. The PC styles are a little stodgy for me but you can't go wrong with the cords! Jay in Lexington, KY”

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Posted 3 years ago

“Prompt delivery, excellent quality and fit. By far the best trousers I have bought.”

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Posted 3 years ago

Peter Christian is rated 3.0 based on 41 reviews