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QVC UK Reviews

2.6 Rating 153 Reviews
36 %
of reviewers recommend QVC UK
Company Reviews Questions Metrics
2.6
Based on 153 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 47%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week

Popular Questions:

Delivery

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Customer Service

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How do I contact QVC UK?
Helpful Report
(2 weeks ago)
You can contact QVC UK by Telephone, Email and Live Chat.
Helpful Report
(2 weeks ago)
C-

Customer Service - Average

55.56%
Industry Average
“ QVC just fob you off their customer services can’t be bothered to look into where your parcel might be as it is QVC that are supposed to contact the delivery services they use for the customer which is evri ! Made my order 4wks ago was told it was at the depo then received a text from QVC that could I wait for delivery for a couple of days! That was 2wks ago,rang their customer services and was told by the women that they haven’t received any info on my parcel so they will class it as lost,I can’t re order as it’s out of stock!!! Cheers QVC for your customer care updating me NOT and screwing up 2 important Christmas presents. ”
- Nat
“ Horrendous company! Selling overpriced rubbish that falls apart in no time, they use the worst courier k own to man, they can't even register a return properly which puts lengthy delays on refunds,that's if you're lucky to get a refund! Then the customer service staff raise their voices and shout over you so you'll back down yo them,they basically don't give a damn about the customers anymore, I've been left embarrassed by this company, so thanks for nothing! ”
- KitchenWitch
“ Customer service were patronising and blaming me for not checking. ”
- sue cruse
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