Login
Start Free Trial
Are you a business??
Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request
Rapha Reviews
3.6
Rating
12
Reviews
67
%
of reviewers recommend
Rapha
Company
Reviews
Questions
Visit Website
Write Your review
Tell us how
Rapha
made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or
browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
* One or more of these files was not uploaded due to an invalid file type.
* File size is too large (Max: 256 MB).
* We could not upload one of your files, please try again later or contact support.
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
"I had a terrible experience with Rapha customer service (Felix). Tried getting a new pair of shoes that was faulty (threading in cleat screw hole came off) either repaired or replaced. Was told that they don't repair shoes and was basically blamed for causing the damage - \"the angle of entry is not right or not aligned\" and was asked to explain how I screwed the cleats in.\r\nAfter many photos and much back and forth, I was offered a voucher for 50% of the purchase price as a gesture of \"goodwill\". I refused, not buying Rapha again."
Anonymous
"I had a terrible experience with Rapha customer service (Felix). Tried getting a new pair of shoes that was faulty (threading in cleat screw hole came off) either repaired or replaced. Was told that they don't repair shoes and was basically blamed for causing the damage - \"the angle of entry is not right or not aligned\" and was asked to explain how I screwed the cleats in.\r\nAfter many photos and much back and forth, I was offered a voucher for 50% of the purchase price as a gesture of \"goodwill\". I refused, not buying Rapha again."
Anonymous
"I had a terrible experience with Rapha customer service (Felix). Tried getting a new pair of shoes that was faulty (threading in cleat screw hole came off) either repaired or replaced. Was told that they don't repair shoes and was basically blamed for causing the damage - \"the angle of entry is not right or not aligned\" and was asked to explain how I screwed the cleats in.\r\nAfter many photos and much back and forth, I was offered a voucher for 50% of the purchase price as a gesture of \"goodwill\". I refused, not buying Rapha again."
Anonymous
"I had a terrible experience with Rapha customer service (Felix). Tried getting a new pair of shoes that was faulty (threading in cleat screw hole came off) either repaired or replaced. Was told that they don't repair shoes and was basically blamed for causing the damage - \"the angle of entry is not right or not aligned\" and was asked to explain how I screwed the cleats in.\r\nAfter many photos and much back and forth, I was offered a voucher for 50% of the purchase price as a gesture of \"goodwill\". I refused, not buying Rapha again."
Anonymous
"I had a terrible experience with Rapha customer service (Felix). Tried getting a new pair of shoes that was faulty (threading in cleat screw hole came off) either repaired or replaced. Was told that they don't repair shoes and was basically blamed for causing the damage - \"the angle of entry is not right or not aligned\" and was asked to explain how I screwed the cleats in.\r\nAfter many photos and much back and forth, I was offered a voucher for 50% of the purchase price as a gesture of \"goodwill\". I refused, not buying Rapha again."
Anonymous
Your browser does not support embedded videos.
Anonymous
Anonymous
//
01/01/2019
Filter:
Rated 3
None
5 Stars
4 Stars
3 Stars
2 Stars
1 Stars
Helpful
- No results match this filter query -
Reset Filters
Rapha
is rated
3.6
based on
12
reviews
Visit Rapha
Our Company
Business Solutions
Impressum
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request