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Do not order anything, poor customer service , all lip service. I am still waiting for my faulty greenhouse to be picked up, a full refund, all within your 14 day guarantee. Be warned !
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- Anonymous
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Having to select at least one star is frustrating for what can only be described as APPALLING customer service and APPALLING quality of goods.
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- Tania Bevis
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Ordered a greenhouse in feb was meant to be delivered by end of march when it didn’t arrive phoned Robert Dyas what a joke they couldn’t tell me what was happening as they couldnt get the suppliers on the phone this was the day before Easter Friday so obviously everything is going to be shut for four days also the greenhouse was showing 5 in stock on their site so we asked why they were still selling them when they obviously don’t have any and are just taking your money and hoping you wait on it we were then told to phone back on the Tuesday and they would find out for us in the four days we were waiting Robert Dyas just cancelled my order and said I’d get a refund so now I’ve wasted nearly two months trying to get a greenhouse from the worst company for customer service ever I would never use them again they are useless !!!!!!!!! If you want a greenhouse in time phone greenhouse stores I’ll get it in three weeks and now when you go on to the site for Robert Dyas selling greenhouses you have to wait 10 to 12 weeks now for the same greenhouse that’s because I told them I was phoning trading standards as their advertising goods they don’t have and taking your money AVOID LIKE THE PLAGUE USELESS COMPANY
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- Anonymous
