“i am still waiting for my purchase.royal mail has lost it and royal mint say they will do nothing until it is found.my contract is with royal mint and not royal mail so i expected a lot better service.i would not recommend the royal mint to anybody at this moment.”
“Have always been pleased with products that I’ve ordered and any time that I’ve had to speak with a Royal Mint representative about a query, it has been sorted very quickly”
“The coin set I ordered arrived at my home as predicted, in an extremely well custom designed package which had travelled properly and undamaged in getting to its destination. Everything was fine on opening and the box containing the set of coins has pride of place currently in my small collection. Thank you for all your care which is very much appreciated.”
“The product was excellent, except it took nearly 2 weeks to reach me, to late for the intended birthday it was a gift for. If you are going to take a long time to post things a little warning would be appreciated.”
“The Royal Mint offer a great shopping experience. Their service is very professional, with excellent communication, plus the buyers check-out is easy to navigate. The item was well packed / protected, & shipping time & tracking to Australia was 1st class.
A pleasure to deal with.
Regards from Down-Under. James.”
“I bought some 1oz silver bullion. They arrived in a timely manner. The bullion look great. They came in individual round transparent protective case which you can easily open.
I bought four different designs. Each one is of a great quality.”
“I had trouble using my password so I rang RM and spoke to a helpful agent. Unfortunately he wasn't able to sort the matter out so he took my order over the phone. The order did take longer to arrive than he lead me to believe but I was very happy when it eventually did get here.”
“Purchased a gift for my son's birthday, and was very pleased with it. Also great communication from customer service when I contacted them regarding delivery date.”
“Very pleased with the service after some confusion over the number of accounts I supposedly had with the Royal Mint which was all a bit of a mystery.”
