“I have had the same exact issues with slick wraps as everyone else! Ordered the skins, haven’t been able to get the item I paid for or a return email. It said COVID may delay shipping but USPS has no record of the item shipping at all and of course customer service hasn’t responded at all outside of the initial email the auto sends when you contact them. This company is a joke and I would highly recommend saving your money. I figured even with the bad reviews that 5$ was worth a shot to see if my experience was any better. Not even close! Slick wraps is a scam clearly. Glad I used a prepaid credit card! Always do this when ordering from a new small company.”
“Not only is their customer service non existent, they lied to me about shipping times, and the skin that came was so incredibly cheap and poorly printed that i threw it straight into the bin. Never buy from Slickwraps!!!”
“I placed and order on 26.07.2020.
paid in advance.
no response from them.
i dont know what to do?
how to approach them.
no response on my request.
i wish i will receive the product.”
“I ordered an iPhone wrap June 19th, not only did I never receive the wrap. They wont respond to a single email!!! They stole my money!!!!!
ORDER #3925973”
“Save your money . These guys don’t ship after taking your money . Over a month and my order hasn’t shipped yet . Number of emails but no reply . Scammers”
“They lied to me about shipping. Said at checkout it would be 5 to 15 working days from that day. It's been over a month and I've only now got a confirmation email saying they have my order after i had to open up a dispute through pay-pal. Their customer service team is atrocious and never actually responds especially if its to do with late orders. NEVER order form these guys. they aren't worth your effort at all.”
“DO NOT BUY FROM THEM! So many complaints regarding their service and shipping delays. I’ve placed an order, going on 2 months now, and have sent 2 emails with NO response. Shady how they’ve blocked the ability to add comments to all their social media. They won’t release a statement regarding the delays nor are they responding to order inquiries. All they need to do is respond. Im sure people will understand. Give your money to someone who deserves the business.”
“Scammers. Never sent item. Order sits at processing. Never return emails. Their system was hacked. Giant Scam. Google their reviews. They all say the same thing.”
“Been 2 months since I placed my order. No response to my email either. I don't need the product anymore but at least they ckuld respond to the refund emails. Terrible customer service”
“Unfortunately, did not have a good experience. Slickwrap arrived in a flimsy, plastic envelope. It was bent and warped and would be undoubtedly unattractive on the computer. Even worse, the company does not respond to requests for a refund/replacement. They also do not have a published phone number on their website.”
“Unfortunately Slickwraps hasn't responded to repeated customer service emails, regarding:
1) an order I needed to cancel well within the parameters of their cancellation policy, and
2) an order I needed to return, well within the parameters of their return policy.”
“This is my third time purchasing from SlickWraps over the years but this will be my last time. The skin for my 16" MacBook Pro is not a good fitment. I've tried to contact customer support multiple times but no response.”
“First of all, the wraps Slickwraps makes are pretty nice. They have some great designs and they are easy to apply and remove. I've purchased at least 10 for various devices.
Where they fail horribly is customer service. There is NONE. It's why the Better Business Bureau has given them a "F" rating. Because of their non-existent customer service, I will never place another order from them.
I placed an order on April 4th and never received it. I sent customer service inquiries on April 23rd and May 1st which went unanswered. I finally contacted my credit card company and waited on hold for 45 minutes to file a claim. I noticed my order is still listed as "processing" in my order history.”
“Placed an order in May 19, 2020. As of June 26th I still have not received my items but they sure did charge my card immediately. I have had No response to emails. I would NOT recommend this company. BUYER BEWARE!!!”
“Placed order on June 8, 2020. Still not processed, not shipped, company has not responded to any of my emails. Have filed a Better Business Bureau complaint. This company is garbage, do not send them money, unless you are charitable. They have the nerve, to send back an automated email to my order inquiry, which says "patience is a virtue". Well I've lost my patience and I want a full refund for their stickers, which I have not received, and now don't want at all. Do not order from this company!”
“Absolute garbage company. Took 2 months to ship with no one responding to emails.
Only shipped after I contacted my credit card company for a charge back.
If you ordered from them get a charge back and if you’re thinking about ordering from them, don’t.”
