Slickwraps Reviews

"I ordered a skin and they sent the wrong skin. Fine, however when I went to address this with them they wasted 2 days asking for \u201cproof\u201d with a photo.\r\n\r\nThen when I \u201cproved\u201d that it was the wrong item they told me to send it back, on my own dime, with no shipping refund. Also they refused to waive the 1.50 \u201cprocessing fee\u201d even though this is completely their mistake.\r\n\r\nClearly this is how they value their customers and they would rather go this route than make the situation right."

"I made a purchase on slickwraps.com on a Saturday morning and then changed my mind two hours later. I immediately contacted the company via email to cancel the order, and the company responded 30 minutes later via email to ask why. I explained why; however, the company did not respond. The company (same person) responded three days later, via email, to inform me that it was too late to cancel, because my order was being processed."

"I posted a genuine review and they used their power to get it removed."

"Placed an order, then happened to look at some reviews and got nervous. I bought a custom switch skin during a sale, so it was only like $12 or something, so I figured it was whatever if something happened. They actually shipped it out fast, and it looks great! I didn't need to contact customer service, so I can't say anything about that, but I'm very happy with what I received."

"The shipping takes months. The customer service response time is bad. They are not helpful or informative, just brush you off and stall while they get their order together. I asked for a refund and the net told me the item was already in processing and couldn\u2019t refund them still took two additional weeks to ship. Ultimately I finally got it and the quality of the skin was disappointing. It\u2019s cheap vynl. Just feels like a thick sticker more than a solid skin. Even when I was handling gently some of the vynl broke and tore. And even worse the skin doesn\u2019t cover the entire item (in my case a DJI magic pro 2) there is still a LOT of area uncovered. I\u2019ve got skins from other sites that completely covered my gear and provide better quality material for protection. I do not recommend these guys. See photos."

"I ordered a macbook skin on December 5th. \nSent an email on December 12th asking if it's been shipped and \"Dolores\", on December 14th, said it's in their packaging department to be shipped out soon. \nFast forward, I email again on January 1st (on a different support ticket) and essentially ask if my order's ever going to come and to just give me a refund instead. On January 12th (Today as I'm writing this), Dolores responds... and tells me that it's too late to get a refund. Their cancellation\/refund policy is only available for an HOUR after your purchase. Many first-time customers aren't going to know how scummy this company is within an hour of ordering. \nI check the order status page and there's no change. It's the same status as I saw on December 5th, 14th, and January 12th. \"Processing\". \nThe company advertises \"Shipping Options - First Class with Tracking\" as a shipping option. Advertises \"2-3 business day response time\" during busy holiday seasons. Exempting January 1st since it's new years and since it's considerably past the holiday gifting period, it still took 7 days to essentially tell me that they won't do anything to help my order actually get to me. Bonus points for saying \"sorry for any inconvenience\"!! \nIt was some holiday sale special along with advertising their new retro macbook skins. They set up that sale under the guise that they'd be good for gift ideas. \n\nThe company says a lot of things about themselves... \"Customer attentiveness\", \"Focus on satisfaction\", etc. It's all fluff. \n\nDo not buy from this company. You can get the same skins for your devices at competitors. It'll be slightly more expensive... but you'll actually get the thing you paid for. \nComparison: The wood mahogany skin I have for my work machine from Dbrand seems to cost ~$7 more than what it would on slickwraps. Ordered on Dbrand July 13th. Shipped July 16th. Delivered 20th. One week. \n\nSlickwraps is at ~5 weeks and counting. \n\nNot sure if it'll show attached images but according to Dolores, my order's been being packaged for ~3-4 weeks now. Must be some good packaging. "

"I ordered a macbook skin on December 5th. \nSent an email on December 12th asking if it's been shipped and \"Dolores\", on December 14th, said it's in their packaging department to be shipped out soon. \nFast forward, I email again on January 1st (on a different support ticket) and essentially ask if my order's ever going to come and to just give me a refund instead. On January 12th (Today as I'm writing this), Dolores responds... and tells me that it's too late to get a refund. Their cancellation\/refund policy is only available for an HOUR after your purchase. Many first-time customers aren't going to know how scummy this company is within an hour of ordering. \nI check the order status page and there's no change. It's the same status as I saw on December 5th, 14th, and January 12th. \"Processing\". \nThe company advertises \"Shipping Options - First Class with Tracking\" as a shipping option. Advertises \"2-3 business day response time\" during busy holiday seasons. Exempting January 1st since it's new years and since it's considerably past the holiday gifting period, it still took 7 days to essentially tell me that they won't do anything to help my order actually get to me. Bonus points for saying \"sorry for any inconvenience\"!! \nIt was some holiday sale special along with advertising their new retro macbook skins. They set up that sale under the guise that they'd be good for gift ideas. \n\nThe company says a lot of things about themselves... \"Customer attentiveness\", \"Focus on satisfaction\", etc. It's all fluff. \n\nDo not buy from this company. You can get the same skins for your devices at competitors. It'll be slightly more expensive... but you'll actually get the thing you paid for. \nComparison: The wood mahogany skin I have for my work machine from Dbrand seems to cost ~$7 more than what it would on slickwraps. Ordered on Dbrand July 13th. Shipped July 16th. Delivered 20th. One week. \n\nSlickwraps is at ~5 weeks and counting. \n\nNot sure if it'll show attached images but according to Dolores, my order's been being packaged for ~3-4 weeks now. Must be some good packaging. "