Smyths Toys Superstores Reviews

3.3 Rating 252 Reviews

60 %

of reviewers recommend Smyths Toys Superstores

Company Reviews

Questions

Metrics

3.3

Based on 252 reviews


Shipping & Delivery
Delivery Methods	Courier
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Smyths Toys Superstores?

Helpful Report

(1 month ago)

You can contact Smyths Toys Superstores by Live Chat, Email and Telephone.

Helpful Report

(1 month ago)

65.00%

Industry Average

“ I visited smyths toys sliver link wallsend for a child car seat I was seen by a lovely girl called Sarah Thompson she was so helpful and caring she couldn’t do anything more that she did a real pleasure to get sure great service well done Sarah ”

- Lynnjones

“ Every time I order online go to the store to pick up my product the staff are really helpful and smile with the service I work in retail and I no feedback his good for your store thankyou ”

- Anonymous

“ Just purchased a Joie car seat from the stockport store . Was attended to by Rosie who was brilliant . Not only did she demonstrate how to fix the seat and explain its design without being asked she also offered to come outside to our car and fit it for us . Wonderful and personal customer service - keep it up ! ”

- Bailey

Smyths Toys Superstores Reviews

Customer Service - Average