SportPursuit Reviews

Name: SportPursuit
Rating: 2.16

2.2 Rating 75 Reviews

29 %

of reviewers recommend SportPursuit

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2.2

Based on 75 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

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SportPursuit 3 star review on 24th June 2021

Douglas French

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unacceptable service. For a month I was waiting my parcel to reach and didn t receive it never. Their justification is that the delivery service is slow in my country. We are talking about Bucharest where all the big players have network, ups, gls, everybody. I m receiving parcels from the States is less than a week. I lost 380 pounds!”

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Posted 3 years ago

“Ordered a sport watch, over 2 weeks and still no watch. And I paid for delivery. When I complain they still want me to pay to return it!!! Complete joke of a company”

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Posted 3 years ago

“Sold a faulty jacket for £160 (RRP £300). Worn a handful of times and its ripped plus the fabric is really worn. Customer service shocking! This is the first time I've ever posted a review, thats how disappointed I am in wasting my money with this company. DO NOT USE THIS COMPANY”

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Posted 3 years ago

“Spent £95 on dry robes that were listed but turned out not stocked. Delivery date passed so I tried to make an enquiry, no reply on phone, email response very frustrating, all sounds legit "we have opened a case for you with a reference number" etc but no refund for over 6 wks. Only got a refund by raising a PayPal dispute. In the meantime I received 169 spam ads from this company! I don't like leaving bad reviews but people, you have been warned; read the reviews before you part with any money.”

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Posted 3 years ago

“Really not impressed. My first order. If an item does not fit or faulty you still have to pay return postage. Not able to cancel my order But they could cancel one item on it? Not a good service, not overall value for money. I will not be using them ever again.”

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Posted 4 years ago

“Generally great pricing, but starting to become unreliable. Several orders have not been fulfilled, though they do give money back promptly. I have had dispatch dates change and therefore not received the items for a particular trip and one order where I have been waiting for over 3 months with the dispatch date being put back every time I look, and in this instance not had a response following my email chase apart from they have logged a support ticket and that was 2 weeks ago”

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Posted 4 years ago

“This was the absolute worst experience I've had with a company. DO NOT order if you are international. After weeks and weeks of messaging back and forth due to the wetsuit not arriving they finally gave up and said it was lost. I wanted to pay to expedite the shipping since I informed them of my event being 2 1/2 months after my initial order numerous times in the process and they refused to even let me pay for faster shipping. When I said I no longer needed the package they sent the replacement anyways and have refused to refund my order. DO NOT ORDER if you are international. There is no package tracking and the customer service is horrible. I've had to buy a wetsuit on top of the wetsuit they refuse to refund me for that has taken over 2 months to arrive (and still waiting). I've written over 1 month delivery but the items are yet to be delivered and I paid APRIL 14, 2019. It is currently JUNE 17, 2019.”

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Posted 4 years ago

“I have bought from this company for the past couple of years with no problems at all until recently when I purchased a smart watch from a brand called Monkey-lectric it cost £100 says worth 200 plusi had a small accident and caught at some stage and cracked the screen it has took over 2 weeks to be told carnt get spare parts also leather strap looks like I have had watch years so was going to purchase a rubber one, although you can buy a watch with this strap carnt replace. So why would a company buy things that you carnt get replacement parts for and secondly between the watch company and sports pursuit they have not been helpful at all and now have a watch which is as much use as a chocolate frog”

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Posted 4 years ago

“After weeks of delaying the order they cancelled it a few days before our ski trip. Just got off the chat with Ben O and all he can say is sorry and nothing he can do. Sorry does not sort things out and now there are no sizes left anywhere and my daughter is crying. Awful service and above all they really didn't care.”

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Posted 6 years ago

SportPursuit is rated 2.2 based on 75 reviews