Superdrug Reviews

3.1 Rating 404 Reviews

52 %

of reviewers recommend Superdrug

Company Reviews

Questions

Metrics

3.1

Based on 404 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Superdrug deliver? How long does Superdrug take to deliver? Does Superdrug deliver on time? How is accuracy and good condition of items delivered by Superdrug?

Returns

Customer Service

How can I contact Superdrug? How quickly does Superdrug resolve customer queries?

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How does Superdrug deliver?

Helpful Report

(2 weeks ago)

Superdrug delivers items by Postal Service and Courier.

Helpful Report

(2 weeks ago)

37.50%

Industry Average

“ I ordered online, on 24th, some wipes and polished nails, paid for the delivery the next day and it's never came. Trying to call super drug but your phone doesn't work. So? ”

- Anonymous

“ I've never had that from any delivery company at my very blatant address. ”

- Anonymous

“ Was told the cancellation couldn't be guaranteed even though delivery takes up to 7 days. ”

- Karen

Superdrug Reviews

Delivery - Slow