Name: Swytch Bike
Rating: 4.10

“Already had an ebike (rear wheel drive/throttle) but underpowered for pulling trailer with 75lbs. of groceries. Bought the Swytch kit with pedal assist and now have an all-wheel drive bike that goes up 20 degree hills without speed loss. No gain in speed but powe is amazing. My original ebike is a Yukon Expedition 26 and I'm a 78 years old man without a car. Thanks Swytc for keeping me mobile.”

Swytch Bike 5 star review on 19th June 2021

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Posted 5 years ago

“Swytch has been great to deal with. I received the Swytch kit from my Mom after she upgraded her system. I helped install this kit originally on her Kestrel with much help from Swytch technicians. This lasted several years flawlessly. Now it's my turn using this on a vintage tandem to give my wife and I a little assist in some more difficult terrain. We love riding our tandem while out camping. Can't wait to put it in service. Thanks Swytch!”

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Posted 5 years ago

“Love my new Swytch! Received it this past week. The build was enjoyable and fun. Heat wave has prevented me using it as much as I'd like. I contracted cancer this past year, though before, I was pedaling 12 to 15 miles daily. Don't have that energy while receiving chemo. But my Swytch now makes it possible for me to enjoy outdoors again. A little learning curve being careful how fast I accelerate... but that would be the same for any e-bike. Great people to work with at Swytch. Very responsive and cooperative when I made a couple mistakes on my order.”

Swytch Bike 5 star review on 18th June 2021

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Posted 5 years ago

“Several long tours done with my Raleigh S-5 gear cycle. Both with and without extra help of the Swytch Pro Kit. Uphill and in contrary winds the Swytch E-wheel Kit once again make me feel the joy of cycling as when younger. Surprisingly good power in the Pro Kit Battery and easy to shift between the different power options. I really appreciate that Swytch Team could deliver a 27 1 1/4 " (630) rim kit to my rebuilt vintage Raleigh. The support has been excellent regarding my many questions in mails. Thank You Swytch Team.”

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Posted 5 years ago

“My 82 year old Dad is a happy and proud Swytch Bike owner. At the outset of the Covid lockdown he had a small accident, which unfortunately lost him his sight in one eye! . He was always very active, so we were keen to get him back out cycling. He always wanted an electric bike, but these were beyond the budget. We came across the Swytch Bike kit. It was fairly straight forward to fit, and now he's off everyday, cycling around the Dublin hills, to the envy of his friends! He takes great pleasure in zooming past youngsters on the hills nearby. Thanks to all the team in Swytch, this is a super product, and works very well.”

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Posted 5 years ago

“I really loved the packaging my Swytch kit arrived in. The branding is really cool and the instructions were very clear and easy to follow. We were able to assemble it in no time at all. Unfortunately I had a problem with the sensor but the customer service were very helpful diagnosing the problem and sent replacement parts very quickly. I really love my swytch kit. I have an arthritic hip and found cycling very difficult but now with the Swytch I am able to enjoy cycling with my family. Thank you Swytch! I have and will continue to recommend this to many friends.”

Swytch Bike 5 star review on 28th May 2021

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Posted 5 years ago

“I really loved the packaging my Swytch kit arrived in. The branding is really cool and the instructions were very clear and easy to follow. We were able to assemble it in no time at all. Unfortunately I had a problem with the sensor but the customer service were very helpful diagnosing the problem and sent replacement parts very quickly. I really love my swytch kit. I have an arthritic hip and found cycling very difficult but now with the Swytch I am able to enjoy cycling with my family. Thank you Swytch! I have and will continue to recommend this to many friends.”

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Posted 5 years ago

“purchased my Swytch eBike kite after seeing reviews on FullyCharged and other internet sources (ordered December 2020, arrived mid April). I was concerned about the fitting as a few people have had some challenges, particularly with the pedal sensor. I fitted my kit in April and have been riding the converted bike - a 12+ yo Marin Larkspur hybrid bike for 6 weeks very happily with no issues. My plan involved take a much loved older bike (I also have a modern road bike) and add a motor so I could keep up with my wife on her Van Moof. My experience on putting the kit together was super-positive. I took the opportunity to update tires and tubes on the bike and the fitting went very smoothly. I took it slow and steady and watched YouTube videos and everything came together without much drama and worked first time. I had some concerns about would the sensor move or fall off during use, no issues so far. I was able to adjust the top speed to "test" this mode and was very impressed. Last weekend I did a test run of 32 km through SW London, Richmond Park and Teddington Lock return using only level one assist. This worked absolutely fine and I returned with three bars of battery (out of 5) still available. I wanted to test the mileage as I am doing three days of 50km each day cost to coast along Hadrian's wall in August and wanted to know if it will make it! So far so good, I had one customer service query which was answered within about 24 hours and was helpful. Recommend to anyone who has a much loved bike and wants a little boost of encouragement to get on your bike more often!”

Swytch Bike 5 star review on 27th May 2021

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Posted 5 years ago

“purchased my Swytch eBike kite after seeing reviews on FullyCharged and other internet sources (ordered December 2020, arrived mid April). I was concerned about the fitting as a few people have had some challenges, particularly with the pedal sensor. I fitted my kit in April and have been riding the converted bike - a 12+ yo Marin Larkspur hybrid bike for 6 weeks very happily with no issues. My plan involved take a much loved older bike (I also have a modern road bike) and add a motor so I could keep up with my wife on her Van Moof. My experience on putting the kit together was super-positive. I took the opportunity to update tires and tubes on the bike and the fitting went very smoothly. I took it slow and steady and watched YouTube videos and everything came together without much drama and worked first time. I had some concerns about would the sensor move or fall off during use, no issues so far. I was able to adjust the top speed to "test" this mode and was very impressed. Last weekend I did a test run of 32 km through SW London, Richmond Park and Teddington Lock return using only level one assist. This worked absolutely fine and I returned with three bars of battery (out of 5) still available. I wanted to test the mileage as I am doing three days of 50km each day cost to coast along Hadrian's wall in August and wanted to know if it will make it! So far so good, I had one customer service query which was answered within about 24 hours and was helpful. Recommend to anyone who has a much loved bike and wants a little boost of encouragement to get on your bike more often!”

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Posted 5 years ago

“I am an avid electric bike person and this was the best way to get my wife into them. This was a good way to covert her beach cruiser into an electric bike. I also had to get one for myself as well. LOL. This gives us the ability to explore places we normally wouldn't. When we use it with the kids they absolutely love it. I highly recommend it. What's even better is their customer service with this company is hands down great. any time I have an issue they are there for support.”

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Posted 5 years ago

“I am an avid electric bike person and this was the best way to get my wife into them. This was a good way to covert her beach cruiser into an electric bike. I also had to get one for myself as well. LOL. This gives us the ability to explore places we normally wouldn't. When we use it with the kids they absolutely love it. I highly recommend it. What's even better is their customer service with this company is hands down great. any time I have an issue they are there for support.”

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Posted 5 years ago

“It’s converted my little use steel frame single speed bike into a versatile every day bike. I only need level 1 assistance to allow me to ride all afternoon I use this bike for Deliveroo, and my fellow deliverooers are envious of my bike now. In short it rejuvenated a bike I once loved but which ended the up collecting dust in the garage…. until now that is since it has been “swytched””

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Posted 5 years ago

“My first run out today on my newly converted Land Rover hybrid bike to the Swytch wheel after it’s arrival and self fitting back in March! I’d like to say I’ve been busy but I’m a fair weather cyclist it seems”

Swytch Bike 5 star review on 6th May 2021

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Posted 5 years ago

“Lady with a Big Smiley Face. Over the years I have adjusted my bike to suit me so wanted a electric bike to help getting up inclines due to age of my knees. So was very pleased to find this conversion kit which I felt I could fit myself. Luckily I was able to sign up for the pre order for 50% off. I was fully informed of the status of my order and the whole process was simple to use. Yes it takes months (8 for me) but that suited my situation of it being a birthday pressie for my 60th. The kit was easy to fit I had also ordered brake sensors. Anyway I love it. Cycling is enjoyable again.”

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Posted 5 years ago

“Overall, I am really pleased with my Brompton Pro Swytch kit. Like many there was a slight delay in delivery due to the surge in demand for ebikes but this wasn't an issue for me as I bought the kite to convert my work commute bike and due to the ongoing Covid situation, I am still not back in the office. The Brompton Pro kit initially suffered from some vibration issues, however they have managed to fix this with a software update to the controller. Drawing a line on all of that I now have a Brompton kit which I love. It allows me to do 20mile rides without turning up looking all hot a sweaty. It has also opened up certain routes which were to advanced/tough for me, i.e. really steep hills no longer a problem. Overall I would recommend. The initial supply and performance issues were all resolved and over time I am sure the company will iron out things like this. I am left with a product I really enjoy riding.”

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Posted 5 years ago

“If possible this would be minus 5 stars! Do not buy!!! Absolutely terrible. Ordered a mountain bike wheel from them. The website, the specifications and the order process does NOT tell you anywhere that the wheel will NOT fit either of the modern axles for mountain bikes now - The axle on the wheel does not fit a QR9x100 fork nor a Maxle through fork - This was an order that was placed in the summer of last year with a delivery in January - and the wheel would only appear to fit a bike that has forks on it that would in way suit a mountain bike. Absolutely NOT FIT FOR PURPOSE! Customer service do not appear able to assist either!”

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Posted 5 years ago

“Received this kit over a year ago and find it to be everything you would expect in an electric bike. In fact, it does give DIY folks options for customization if that is your interest. Highly recommended!”

Swytch Bike 5 star review on 30th March 2021

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Posted 5 years ago

“Excellent kit, great service with a few probs I had, but solved super quick! Thanks guys.”

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Posted 5 years ago

“There was a long wait, bad luck to order during Covid19 outbreak, and their communication during this period was not good. When the kit arrived I was impressed and the installation was pretty easy and well explained. I unfortunately had one of the Pro packs with the judders. Customer service was responsive initially offering to send a complete new kit. Nothing arrived so on contacting them again I was informed that no not a new kit but a reprogrammed controller! Unfortunately this was also defective. Finally a 2nd reprogrammed controller arrived and it worked. 12months after the order I am now satisfied. Being in Australia meant long waits. The kit itself and its implementation is fantastic, so good that I have ordered second kit for my touring bike. I have learnt to be patient, Good things come to those who wait!”

Swytch Bike 4 star review on 28th March 2021

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Posted 5 years ago

“I was an original backer for Swytch and eventually got my kit last October. My husband fitted it relatively easily and right from the first ride I have absolutely loved it. I find it evens out the lumps and bumps of cycling so my rides are at a more even speed, I don’t use the power assist for flat and downhill so a 30-40km ride will usually only drop 2 bars on the battery. We were so impressed we bought another kit for my husband in January.”

Swytch Bike 5 star review on 26th March 2021

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Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Swytch Bike Reviews