Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.11

4.1 Rating 1,667 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,667 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 5 star review on 29th April 2025

Ruedi Kühne, Sevelen, Switzerland

699

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely LOVE my Swytch kit. It surpassed all expectations, and transformed my ride from a bike I loved to ride to a bike that I can't wait to ride again. Installation was simple, straightforward, and quick (it took me about 45 minutes). I have ordered another kit for another bike and some additional power packs. Highly recommend!”

Helpful Report

Posted 2 years ago

“Great for my knees! I have arthritis in knees/back and also had a quadruple bypass. Swytch allows me to keep riding my bike towards my exercise goals.”

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Posted 2 years ago

“easy to install and use, however, sometimes the sensor gets moved and prevents contact and power to the motor. This has given an old cycle a new lease of life as an eBike.”

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Posted 2 years ago

“I love my Switch converted bicycle! Due to supply chain issues, took a year to receive all components and many email to follow up for status. The (AI) customer service eventually reaches humans, but took longer than I expected. I put most of the Kit together, then paid to have the tube, tire and brakes installed properly. The battery lasts less than 20 miles, which leaves me pedaling without ease too soon. Overall, I highly recommend this product to friends and family! I find that my bike is very difficult to pedal as a regular bike, even with the monitor off and battery pack removed. Pedaling is way more arduous and slower. I rode 35 miles and two packs (I purchased a second back-up battery pack) didn’t last 25 miles. Is there a remedy?”

Swytch Bike 4 star review on 30th July 2023

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Posted 2 years ago

“Your Testimonial: I found the instructions for fitting the crank sensor a bit vague and it clearly needs a better designed spacer for the mount. I have the larger battery but the range seems to be quite a bit shorter than is claimed. Otherwise it works well.”

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Posted 2 years ago

“Great product, lightweight , reliable and easy to fit..”

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Posted 2 years ago

“Works brilliantly! More powerful than my e-hybrid and I get to keep riding my 22 year old, much loved Cannondale!”

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Posted 2 years ago

“Minor problems in installing. Ex. Battery pack mount should be facing rider, so the bike can still be folded.”

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Posted 2 years ago

“Superb little converting kit. Definitely get the extra throttle or thumb acceleration button as hard without it. 5 star product, only issue was wheel didn't quite fit in pins when putting together, had to file down the bike spoke a little”

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Posted 2 years ago

“Unfortunately the pedal sensor did not fit the bike . Not enough room/ space at the cranks”

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Posted 2 years ago

“Turned our bromptons into electric bikes very easy to use and a massive help on the hills . Happy to recommend and I would buy again if needed”

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Posted 2 years ago

“I have a specialized sequoia road bike. The power pack and base display cannot be bracketed to the handle bars. I returned the kit. Disappointed as it's marketed as "universal".”

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Posted 2 years ago

“Very happy with the kit, my Base unit stopped working and needed replacing which took longer than I thought but I was sent a new one eventually. I went for the 30km battery which I need as on a full charge because of the hills I go up it lasts for about 15-18km. I would recommend this”

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Posted 2 years ago

“It’s made me fall in love with biking all over again. Plus I’m saving $24 a day in parking fees at work, getting to know my neighbors better and keeping in shape.”

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Posted 2 years ago

“Easy Install, works great! Very fast!”

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Posted 2 years ago

“Although I converted a mountain bike, I have since only used it on road and rough paths. I wasn't sure at first: I hadn't used the bike for a while and it was hard to evaluate exactly how much assistance the Swytch kit was providing. But the more I use it, the more I like it and I've come to realise just how useful, essential even, the power assistance is where I live in the hilly Derbyshire Derwent valley.”

Helpful Report

Posted 2 years ago

“Overall, I am extremely pleased. The ride is smooth and powerful. I have had two glitches: 1) on installation I had to file/grind the wheel axle to get it to slip into the front fork dropouts, and 2) the plastic disc with the magnets tended to drift away from the bottom bracket towards the pedal crank; I wound several turnings of wire around the pedal axle, on the pedal side, which now keeps the disc firmly aligned. It’s now a joy to head out for an errand, a visit with friends, or just a ride, with plenty of juice to get there and back!”

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Posted 2 years ago

“I love the kit. I loved my bike and just wanted a bit more speed, less sweat, and more range. A heavy ebike didn’t have the light, simple joy of a bicycle. Swytch is perfect. I’ve got the Air kit and have never needed more range (I bring the charger on my commute). I get so many questions about it from other cyclists. 10/10 recommend!”

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Posted 2 years ago

“If you want to keep your existing bike, then this is the kit to go for. It was a relatively straight forward process to install and has changed for the better the enjoyment of my bike. If you ride any long distance then a spare battery is necessary.”

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Posted 2 years ago

“It was easy to install and is perfect for my commute to and from work. I couldn’t recommend it enough. It puts a smile on my face every time I use it.”

Helpful Report

Posted 2 years ago

Swytch Bike is rated 4.1 based on 1,667 reviews