Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.11

4.1 Rating 1,659 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,659 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 5 star review on 29th April 2025

Ruedi Kühne, Sevelen, Switzerland

699

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased 2 Pro kits about 3 years ago. With the covid situation delivery took a long time but they were easy to fit to our bikes. The bikes still feel lightweight and are easy to pedal with the power switched off. They certainly transform hill climbing and enabled 2 septuagenarians to cycle Newcastle - Edinburgh and throw in a few hilly detours. We have had 2 problems. One was resolved with a readily available sensor and the other required a replacement part that Swytch supplied at a reasonable cost as out of warranty.”

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Posted 1 year ago

“As I'm getting on a bit in age I thought it time for a bit of help getting up the hills and the Swytch motor certainly does that. Mine is one of the early kits which was then reasonably priced and easy to fit and has served me very well over the 2 or 3 years I've been using it. When the new battery was advertised, being smaller and lighter I thought it a good idea to change but on looking at it it was too expensive costing more than the original complete kit so I left it at that. All in all I'm very pleased with Swytch, it does everything I want it to do and helps me to keep fit and mobile. Highly recommended.”

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Posted 1 year ago

“I'm very pleased with the result, but the wait for it was not great. One essential part was missing from the box, but this was resolved in reasonable time.”

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Posted 1 year ago

“the kit works perfect but be aware of the limited range. For the rest a bit overpriced and very long delivery times, but when thats over and you forget about the amount you paid it works very well.”

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Posted 1 year ago

“I love the concept of Swytch conversion and consciously chose to buy and support this product: twice. With the first purchase it was a very long wait before item finally was manufactured and shipped and I because the company is so far away and I was overwhelmed with work I didn't follow up when the ordered throttle was not received. I love the size of my new miniature battery pack. More stealthy to avoid being stigmatized as a powered bike and for ease in throwing into my backpack upon completion of ride.”

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Posted 1 year ago

“My switch bike is very good. I only really use it for my daily 3 mile hilly cycle to work and back but it could do more.”

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Posted 1 year ago

“The range is the biggest drawback in comparison to a ready made bike, but that's quite clear from the outset. The huge advantage is that it you can ride the bike without power and only use it when needed i.e uphills and into headwinds. I've had mine almost two years with no problem and just bought a second for my folder. The motor cable was too short but Swytch rectified that immediately with an extension cable FOC.”

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Posted 1 year ago

“Cost effective way to upgrade your bike to an ebike.”

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Posted 1 year ago

“It did not fit on any of my "high end" mountain bikes. Once I bought one that the Swycth system fits, the installation was fast and easy. I haven't properly road tested it yet but so far so good. I have no complaints.”

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Posted 1 year ago

“Had the kit for over a year, found it quite easy to install except for the pedal sensor which i had to modify slightly to suit. My kit is the earlier one which has the bulky battery and i found this has a noticeable effect on the steering as it's a heavy unit. I usually have it on setting 4/5 which suits me as i only cover short journeys. I've not had to use customer service yet as the unit has been reliable so far, on pricing i paid around £550 as i had ordered a black wheel to match my bike, however the wheel had black spokes and silver sidewalls !, overall i am happy with my purchase, the only reservation being the weight of the battery on the handlebars which affects the steering. Swytch should consider another place for the battery mount.”

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Posted 1 year ago

“Had a Gen 2 for a long time now.Had no problems. It’s been great addition to the cycle. As I like long rides I added another battery to make the range more acceptable and so far all ok. Fingers crossed!”

Helpful Report

Posted 1 year ago

“The idea of Swytch is excellent and it definitely works. I have had it for ten months now. It is relatively easy to fit and is a simple plug in the various components and play. There are only two reasons that I cannot give it five stars. One: is that the battery life (I have the large battery) is not as quoted. Granted it is hilly where I live but the life is much less than you would expect, even keeping the power level to three or four (out of five). It's been tight some days! Two: the battery display lights on the battery pack and those on the control unit never match. This means that you are always unsure of exactly how much battery life you actually have left. So, yes, do buy a Swytch kit but I would say only get the larger battery. Enjoy!”

Helpful Report

Posted 1 year ago

“Good support, responsive. The solution provided and parts fixed my issue with the engine.”

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Posted 1 year ago

“I'm not sure which iteration I have, but it's the bulky one in the black fabric case before the slim flat type. It's the first pedal assist electric bike kit I've had, and first impressions are great. The power take-up is really strong and even on its lowest setting, it provides a noticeable amount of power to the ride. On its highest setting, it will make cycling up steep hills achievable where otherwise at my age, I would probably have to walk with the bike Instead. There are some minus points too that need considering. 1) its important to aim at the lowest effective setting to prolong the battery. At full power, it won't last very long at all. 2) Adjusting the power on the move can be a bit tricky at times, so it's worth buying the handle bar accessory if you can. 3) Importantly, in hot sunshine the battery can shut down to protect itself leaving you with no power assist. Clearly, the black battery container absorbs heat very efficiently and the batteries create their own heat even when working moderately hard. This causes the system to shut down. Once it's cooled, it fine, but it can be a problem if you have to rely heavily on the battery to get you home. My solution is to unzip the case lid and this seems to work well enough, but it has to be remembered that it should be zipped up in any kind of wet environment. Overall, I'm happy with this system. I would of course like a bigger or better battery to extend the range, but that has to be balanced against weight (I chose the smaller battery on offer as I wasn't sure if the system was worth having so didn't want to spend the extra at that time to get the slightly bigger battery, given its cost). I'm now thinking of getting a more powerful system to get the extra range.”

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Posted 1 year ago

“The set up was quite straightforward except for the pedal sensor. Also I had to remove the bike stand and I am having difficulty finding a centre stand that doesn't interfere with the pedal sensor support arm.”

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Posted 1 year ago

“I would have given 5 stars if it wasn't so hard to get answers to my questions. Either you answered with some random answer or something else which wasn't what I asked for and I kept asking the same request. I love the Swytch bike concept, it makes riding my favourite bike heaps better and more fun especially up hills. I'm approaching 70 years young and have a real love for cycling again. I even bought a second swytch bike kit so now enjoy both bikes. One on the road and the other off road.”

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Posted 1 year ago

“I love my hybrid bike so the switch gives that boost just when I need it!”

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Posted 1 year ago

“Easy way of conversion”

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Posted 1 year ago

“Pretty easy to install, although the throttle wasn’t and I still haven’t put it on because I need to take off a really well installed grip. I really like how the battery works and makes my rides more enjoyable, especially that one big hill! I do wish the battery indicator lights were more useful and that I could switch to MPH on the speedo.”

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Posted 1 year ago

“Love my swytch kit. Have experienced some problems with loss of power and having to keep adjusting the sensor on the pedals. However it has made my cycling experience so much more enjoyable”

Helpful Report

Posted 1 year ago

Swytch Bike is rated 4.1 based on 1,659 reviews