takealot Reviews

2.5 Rating 582 Reviews

37 %

of reviewers recommend takealot

Company Reviews

Questions

Metrics

2.5

Based on 582 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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How do I contact Takealot?

Helpful Report

(1 month ago)

You can contact Takealot by Telephone, Email and Live Chat.

Helpful Report

(1 month ago)

80.00%

Industry Average

“ I have always great service from Take a lot and especially their drivers - Sibusiso Zwane has been delivering to me for some time, and is a fantastic gentleman who always accommodates me to where and when if possible. Take a lot has it all, quick and friendly with good prices. ”

- Anthony Smith

“ The staff are extremely competent, from the pick up point staff right through to management and customer service. ”

- Jurina

“ This service is beyond great.... ”

- Anthea Macintyre

takealot Reviews

Customer Service - Good