“These muppets just tried to scam me by charging me twice for the same template. I paid and then was testing it on a new site which was then abandoned and wanted to use it on the new domain so they told me to pay again.
That is so dishonest and fraudulent.
Avoid these people and use respected services who won't try to scam you.”
“TemplateMonster is prone to providing misleading information, with chat representatives resorting to dishonest tactics to encourage placing an order. Unfortunately, post-purchase support is lacking, leaving customers without assistance. Additionally, the company charges for installing apps that are readily available for self-download from the app store. When questioned, the chat representative claimed exclusivity, implying these apps couldn't be obtained from the app store, adding to the overall perception of the company engaging in questionable practices and prioritizing financial gains over customer satisfaction.”
“Its a scam. I paid for it and received something stupid - totally unrelated stuff. And there is no one from Template Monster to even reply to your queries.
I got scammed by below theme:
Pandora - Jewelry Shopify Theme | Minimalist & Clean Shopify jewellery Theme | Shopify OS 2.0
https://www.templatemonster.com/shopify-themes/pandora-jewelry-shopify-theme-minimalist-amp-clean-shopify-jewellery-theme-shopify-os-2-0-274237.html”
“Beatrice was very helpful regarding my potential purchase of a new website template and she was happy to answer my questions both now and any i may have in the future.”
“'Barbara' did a FANTASTIC job! I asked her a lot of questions (i'm not a techie).
She was very patient... and very efficient... in answering professionally all of my questions.
I'm going to buy a template after chatting with her... Now I just have to decide...
which one... so many GREAT templates to choose from!”
